Specialist, QA Tester

The role:

The Specialist, QA Tester, reports to the QA Testing Manager, and is responsible for ensuring the quality and functionality of the Board’s customer business systems. The role involves executing test cases, identifying and documenting defects, and working closely with the QA Testing Manager and business system development teams through quarterly releases to ensure the highest standards of quality are met and provide an optimal service delivery experience for Members and Employers.

What you will do:

• Execute detailed test cases, including functional, regression, integration, and user acceptance tests, to identify any defects or areas of improvement.
• Collaborate with the QA Testing Manager, Product Leads, IT, and other key stakeholders to ensure that test plans cover all functionalities and requirements.
• Identify, document, and track defects using the defect tracking system. Work with the development team to reproduce defects and ensure timely resolution.
• Prepare and maintain clear, detailed, and accurate test cases and documentation. Assist in the preparation of comprehensive test reports to be reviewed by the QA Testing Manager.
• Participate in project meetings to provide insights and feedback from the testing perspective.
• Continuously assess and suggest improvements to the testing process to enhance quality and efficiency.

What you need to succeed in the role:

• Minimum of 2 or more years of experience in project management, business systems implementation, and/or software testing, with a strong understanding of QA methodologies.
• A bachelor’s degree in business administration, information technology, computer science, engineering, or a related field preferred or equivalent experience.
• Familiarity with defect tracking tools and test management software a plus.
• Excellent problem solving, analytic, and system literacy skills and a strong ability to review, analyze and make necessary and informed recommendations.
• Demonstrated ability to grasp new information and quickly understand its implications.
• Ability to anticipate problems and respond accordingly, adapt quickly to dynamic business situations, and to work simultaneously on multiple projects with a sense of urgency.
• Excellent time management skills needed to establish and adhere to project schedules and adjust priorities as needed.
• Creative and resourceful.
• Adaptable and comfortable in an environment of ongoing change and evolution.
• Able to work well with diverse groups across all levels of management.
• Ability to work on-site at the 2000 Market Street office in Philadelphia.
• An ability, interest, and desire to stay current via seminars, industry literature, and formal training and development.