Student Svcs & Persistence Sp.

To ensure full consideration, applications must be received by 11:59pm (MT) on 12/13/2024.

Position Summary: The Student Services & Persistence Specialist position for UNC Extended Campus supports and assists all admitted students by removing barriers to completing their degree at UNC as well as engaging current and prospective students through newsletters, email communication, text, etc. Student services includes coordinating support for new and continuing students with registration, student accounts, financial aid, deadlines, petitions, billing, etc. This position serves as a Liaison with main campus offices to facilitate processes and problem resolutions and conducts new student orientations and Information sessions. The person in this role will have skills in working with adult learners, excellent oral presentation and written communication skills, the ability to multitask, exercise sound decision making skills, excellent customer service and a student-first attitude. This role embraces and works directly with UNC main campus Student Services to lead UNC Extended Campus students in equity, diversity, and inclusion. Critical to this position is successfully and productively collaborating with the faculty and administrators in UNC colleges and departments to develop high-quality processes and communication for off-campus students.  This position requires the Student Services & Persistence Specialist to aggregate knowledge and expertise in all Extended Campus programs and Course offerings. As a visible and active representative of UNC Extended Campus, this position utilizes excellent judgement to develop credible and meaningful relationships with both students and internal and external academic partners.

Job Duties: Supports students in their path to program completion via student communication; assistance with registration; help navigating central UNC processes including billing and financial aid; and addressing student concerns. Provides faculty support.

Minimum Qualifications: Bachelor's degree, preferred professional Student Services or Academic Advising experience. 

Benefits:
Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.

About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC’s commitment to education began in 1889 and continues to be a transformational force for our students. According to CollegeNet’s Social Mobility Index, UNC ranked #1 in social mobility (2022). UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC’s Career Hub,to learn more about UNC’s strategic plan, school programs, and employee benefits. Go Bears!

Commitment to Diversity, Equity, Inclusion, and Belonging
The University of Northern Colorado believes diversity, equity, inclusion, and belonging is the pathway to achieving an inclusive community and fostering a campus culture where everyone can thrive. UNC supports the growth of individuals who care about race, gender, sexual orientation, gender identity/expression, lifestyle, age, educational background, national origin, religion, or physical ability – to honor the intersectionality of our campus. Please visit UNC’s Career Hub to learn more about UNC’s commitment to diversity, equity, inclusion, and belonging.

AAEO Employer
The University of Northern Colorado is an Affirmative Action/Equal Opportunity employer that is committed to a culturally diverse staff, faculty, and student body.

The University will not engage in unlawful discrimination in employment or educational services against any person because of race, color, religion, gender, age, national origin, disability, or veteran status. Veteran status and people with disabilities are encouraged to apply. It is the University’s policy to prohibit discrimination in employment or educational services on the basis of sexual orientation or political affiliation. The University will likewise take affirmative action to ensure that student applicants and enrolled students are treated during the enrollment at the University without regard to race, religion, gender, age, national origin, disability or veteran status. Such affirmative action shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising; layoff, retirement, or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Furthermore, the University will post in conspicuous places, notice setting forth the provisions of this University’s Equal Opportunity Policy.

Federal regulations require that the University of Northern Colorado retain all documents submitted by applicants. Materials will not be returned or copied for applicants.

Background Check
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.

Clery Act
In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.