What are the responsibilities and job description for the Bartender position at The Boathouse Orlando?
The Bartender provides food and beverage services to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers.
Essential Duties and Responsibilities:
Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”!
Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
Must responsibly serve customers alcohol according to the guidelines of safe serving.
Mix and serve alcoholic and nonalcoholic drinks to patrons of bar, following standard recipes.
Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks.
Serve wine and draught or bottled beer.
Accurately enters orders into POS, collects money and returns change for drinks/food served.
Accurately reports tips for each shift.
Arrange bottles and glasses to make attractive display.
Slice and pits fruit for garnishing drinks.
Maintain a neat and clean bar area on a continual basis.
Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
Arrive for each shift on time and in full uniform.
Attend all pre-shift meetings ready to “listen and learn” and share ideas.
Avoid leaving work area during peak periods.
Take breaks only when approved by the General Manager or Manager.
Keep a clean and professional appearance at all times.
Take and delivers food orders for customers dining in bar area.
Have extensive knowledge of the restaurant’s menu and wine list, including daily specials.
May tend service bar and be designated Service Bartender.
Make change for servers.
May perform other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or GED preferred and six months to one year related experience; or a combination of education and experience.
Skills:
Ability to read and write English. Ability to effectively communicate verbally with customers and other staff in fast-paced environment. Ability to do basic math. Ability to follow instructions and procedures. Must be of legal age to serve alcohol, have strong customer service skills and be able to maintain poise and positive personality when under pressure.
Bartenders are required to work shifts outside, in changing temperatures, as well as on a floating dock that could move.
Job Demands and Conditions Analysis
O = Occasional, less than 1 time per week F = Frequent, from 1/3 to 2/3rds of the time
S = Some, less than 1/3 of the time C = Consistent, more than 2/3rds of the time
Blank = not required
PHYSICAL REQUIREMENTS
O
S
F
C
ENVIRONMENTAL
REQUIREMENTS
O
S
F
C
Sitting
Works alone
Standing
X
Works with others
X
Walking
X
Customers contact
X
Lifting < 25 lbs
X
Shift work
X
Lifting 26-50 lbs
X
Extended day
X
Lifting Over 50 lbs
X
Cold
X
Carrying
X
Heat
X
Pushing
X
Temperature changes
X
Bending at waist
X
Wet
Twisting upper body
X
Humid
X
Climbing
X
Noise
X
Balancing
X
Confined area
Kneeling
X
High places
Crouching
X
Work outdoors
X
Crawling
Work indoors
X
Reaching
X
Mechanical hazards
Working with hands
X
Electrical hazards
Working with fingers
X
Explosive materials
Talking
X
Fumes
Hearing
X
Odors
X
Vision acuity - near
X
Dusts
Vision acuity - far
Mists
Depth perception
X
Gases
Field of vision
X
Poor ventilation
Color vision
X
Other
Driving
Other
EQUIPMENT OPERATION
HAZARDOUS SUBSTANCES
Driving cars/ light trucks
Work with solvents
Driving heavy trucks/ vans
Work with acids, corrosives
Using keyboard & mouse
Work with epoxies
Operating forklifts, stackers
Paint
Operating machine tools
Other
Operating power hand tools
Operating Torch