What are the responsibilities and job description for the Spa Concierge/Spa Attendant position at The Bodhi Spa?
We are hiring for our NEW Norwood location.
Location and availability will stand out in the hiring process.
Full or Part time
Shifts:
7:00am – 3:00pm
2:30pm – 10:00pm
Closed Tuesday in Norwood
At least one weekend shift REQUIRED.
Flexibility and availability are important.
Job Mission
Customer Service: Must have excellent customer service skills.
Education: Should hold a high school degree or higher.
Detail Oriented: Pays close attention to all the little details.
Social: Happiest working on teams or with other people.
Levelheaded: Holds emotions in check, even in tough situations.
Professional: Presents a professional appearance and demeanor.
Multi-tasking: Functions effectively in a very busy environment. Calm, with the ability to multitask, strong respectful communication skills
Attendant and Receptionist Resposibilities:
Provide a warm, welcoming, knowledgeable and professional demeanor to guests and co-workers
Answers the phone professionally, making and confirming appointments. Ensure all information on file is up to date and correct. Notes any special Guest requests and answer any questions about the products and services offered.
Book appointments to maximize the productivity of the spa while booking a quality Guest experience. Track Guests' itineraries in the Spa Computer System and communicate changes.
Maintains full knowledge of The Bodhi Spa facilities, hydrotherapy circuit (Water Journey). Gives spa facility orientation tours during the checking in process.
Maintain a positive attitude and contribute toward a quality work environment at all times while on duty.
Fold linens - Towels, robes, sheets and restock.
Cleans, restocks and maintains the Water Journey area, change rooms and relaxation areas as needed. Water removal and clean up procedures are diligent.
Interacts with guests to provide a 5 star customer experience.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 16 – 40 per week
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Norwood, MA 02062: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
