Demo

Divisional Analyst

The Boston Beer Company
Boston, MA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 2/23/2025
Job Description

We are currently hiring a Divisional Analyst in Boston, MA.

The Divisional Analyst is the Supply Chain contact for wholesalers, Division Director and Region Managers within his/her assigned division. The Divisional Analyst will proactively manage forecasts & inventory levels to support sales and brand initiatives within the division. In conjunction with the Customer Operations Manager, the Divisional Analyst will assist in the creation of a team that functions in a highly proactive and solutions-oriented manner in order to drive high levels of customer satisfaction. This individual will support operational process improvement to increase efficiency and enables the team to increase level of support to customers.

  • A Hybrid position at Boston Beer requires that our coworkers reside within commuting distance to be onsite according to their teams’ weekly schedule.

What You'll Brew:

  • Provide operational support for customers- answers to questions, solutions to problems
  • Build trust and communicate effectively with both internal and external customers to instill

confidence in The Customer Operations Team. Establish relationships with customers and ensure

satisfaction with response, response time, and any required follow up associated with requests

  • Collaborate closely with customers to understand needs, translating those into accurate forecasts

and inventory settings. Focus efforts to achieve customer satisfaction and support sales

objectives

  • Proactively identify issues through data analysis, respond with appropriate resolution,

communicate to key stakeholders

  • Collaborate with cross-functional departments (Finance, Pricing, Brand, Planning, etc.) as needed

to support the customer experience

  • Complete ad-hoc training for customer on systems and process, including Online Beer

Functionality

  • In conjunction with the Customer Operations Manager, coach and develop team specialists
  • Attend Division and Regional Sales Meetings

What Ingredients You'll Bring:

Minimum Qualifications:

Experience

  • Experience supporting a sales team
  • Experience in a customer-facing role

Skills

  • Empathetic communicator, good listening, organizational and problem-solving skills
  • Proven ability to prioritize multiple tasks of varying importance and urgency
  • Ability to work independently, make sound business decisions without having the “whole picture”
  • Excellent verbal & written communication skills; influential and professional
  • Effective relationship manager; able to build relationships across teams
  • Proficiency in Microsoft Excel, SAP, PowerBI

Level: 7

At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the salary range is between $59,500 and $106,600. However, it’s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance.

Some Perks:

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

  • Tuition reimbursement
  • Fertility/adoption support
  • Free financial coaching
  • Health & wellness program and discounts
  • Professional development & training
  • Free beer!
  • Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.

Salary : $59,500 - $106,600

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