Account Manager

Are you passionate about client success, strategic growth, and innovative marketing solutions? Join The Boutique COO, a small business support company based in the Pacific Northwest. We specialize in empowering small businesses, from creatives to professional service providers, and we’re looking for an experienced account manager to join our growing team.

We’re seeking a Seasoned Account Manager who thrives on building strong client relationships, managing impactful marketing campaigns, and identifying opportunities for growth. This role involves managing key client accounts, overseeing strategy execution, and collaborating with internal teams to deliver results. Experience in account management, client strategy, and marketing analytics is essential for success in this position.

What you'll bring:

• Client Relationship Expertise: Proven ability to build trust, manage expectations, and deliver solutions that align with client goals.
• Problem-Solving and Conflict Management Skills: A proactive approach to identifying challenges and creating actionable solutions with comfort in managing clients with firm expectations met with kindness and respect.
• Project Management Skills: Adept at managing multiple accounts, ensuring deadlines are met, and maintaining quality standards.
• Analytical Mindset: Comfortable using tools like Google Analytics and SEMrush to track performance and make data-driven recommendations.
• Growth-Oriented Focus: Experience identifying upsell opportunities and expanding client accounts.
• Collaboration and Communication: Ability to work seamlessly with internal teams, including content creators, designers, and SEO specialists.
• Client Advocacy: A genuine passion for helping clients succeed and grow their businesses.

What you'll do:

• Act as the primary point of contact for clients, building strong relationships and maintaining open communication.
• Develop and execute tailored marketing strategies that align with client objectives.
• Oversee the delivery of campaigns, ensuring alignment with client goals and company standards.
• Identify opportunities for upselling and cross-selling services to enhance client accounts.
• Provide data-driven insights and recommendations to clients based on campaign performance.
• Collaborate with internal teams to deliver cohesive and effective marketing solutions.
• Manage onboarding for new clients, ensuring a seamless and professional experience.
• Serve as a mentor and resource for junior team members, sharing expertise and fostering growth.

Requirements:

• Minimum of an Associate's Degree.
• Proficiency in Google and Microsoft suites.
• Reliable access to a computer and internet.

Why Join Us?

• Remote Work: This is a mostly-remote position within the US, offering flexibility and work-life balance. Much of our leadership team is in Portland and LA and there is potential for co-working, in-person meetings, networking events and so on for the team.
• Flexible Hours: Start at 30 hours per week minimum with a flexible schedule.
• Competitive Pay: Starting at $67k annually (for a 40 hour workweek), plus incentive comp to hit $110k expected earning potential plus further upside from there (based on a fulltime workload, earning potential to be prorated based on hours).
• Growth Opportunities: Ample potential for career growth and performance bonuses.

To apply, email your resume and two professional references to jobs@theboutiquecoo.com.

The Boutique COO is committed to social justice, including LGBTQ rights, women’s rights, and civil rights, and provides services for individuals from a diverse array of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, abilities and other identities. We do not tolerate or support discriminatory speech, hate speech, comments or actions against others based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels, or any physical, mental, or emotional abuse.