The Estimator Role at The Boyd Group

We are seeking a skilled and detail-oriented Estimator to join our team. As an Estimator, you will be responsible for providing exceptional customer experiences while creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process.

• Ensure every customer interaction is documented, updated efficiently, and accurately with pertinent details
• Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service
• Ensure compliance with all insurance client requirements, processes, and metrics
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily production walks with the Management Team, as required
• Support all team members when required
• Participate in monthly Health & Safety and staff meetings (if required)
• Attend training, information sessions, and workshops recommended by Store Manager

Education and/or Experience Required

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP's Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver's License

Benefits That Drive Your Success

• Up to 80 hours of Paid Time Off Annually
• 2 weeks of paid parental leave for Full-Time employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free prescription or non-prescription safety glasses each year
• Annual Voluntary Uniform Stipend