What are the responsibilities and job description for the Collision Repair Manager Leader position at The Boyd Group?
Job Summary
The Auto Body Shop Manager is responsible for providing exceptional customer service while leading and maintaining the day-to-day operation of the Store. This position requires strong leadership and management skills, as well as the ability to motivate others to achieve business objectives.
Key Job Responsibilities:
- Ensure consistent execution of the company's operational strategy.
- Prepare and manage the annual operating budget of the collision center.
- Forecast, target and track monthly sales, profit and expense objectives.
- Deliver formal annual performance reviews and informal monthly performance reviews.
- Monitor and maintain all A/P and A/R relating to the Collision Center.
- Maintain a clean and organized repair facility at all times.
- Monitor all maintenance required for all shop equipment, including the paint booth.
- Provide training for all staff as necessary.
- Ensure all staff wear proper safety gear and adhere to dress code.
- Open and close the facility daily as per established procedures.
- Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
- Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
- Lead and manage all repair facility personnel.
- Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
- Attend training, information sessions and workshops recommended by Senior Leadership Team.
- Store CSI performance review and follow up within 24 hours.
