What are the responsibilities and job description for the Vehicular Assessment Specialist position at The Boyd Group?
Job Overview:
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- The Boyd Group is seeking an experienced Vehicular Assessment Specialist to join our team. This role will be responsible for providing exceptional customer experiences while creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process. ">
Key Responsibilities:
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- Estimate Creation: Accurately assess vehicle damage and document needed repairs and parts replacement on the damage appraisal. ">
Communication and Customer Service:
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- Customer Interaction: Ensure every customer interaction is documented, updated efficiently, and accurately with pertinent details. ">
Team Collaboration and Compliance:
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- Operational Compliance: Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery. ">
Skills and Qualifications:
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- Computer Skills: Basic computer skills are required for this role. ">
Training and Development:
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- I-CAR Training: The successful candidate must be willing to complete I-CAR training. ">
Reasonable Accommodations:
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- Reasonable accommodations may be made to enable individuals with disabilities to perform the job. ">
Contact Information:
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