Human Resources Assistant

JOB SUMMARY:

The Human Resources Assistant performs administrative tasks and services to support effective and efficient operations of the company's human resources (HR) department. The HR Assistant will provide support to HR department team members with various HR-related activities, including but not limited to the delivery of HR services and resources, benefits, recruiting activities, new employee onboarding, performance management, wellness, and other HR programs.

DUTIES/RESPONSIBILITIES:

• Maintains accurate and up-to-date human resources and personnel files, records, and documentation (electronic files, HRIS, and paper files); maintains the integrity and confidentiality of human resources and personnel files and records; performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Responds to frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex and sensitive inquiries to appropriate senior HR team members or management.
• Provides clerical and administrative support to the HR department, including but not limited to scanning and filing documents, drafting and editing documents, scheduling meetings, organizing documents and electronic files for distribution, etc.
• Monitors shared HR email inboxes and provide timely responses; forward complex and sensitive inquiries to a senior level member of the HR department or obtain and relay responses when appropriate.
• Assists with benefits administration, including periodic audits to confirm accurate enrollment and billing, assisting with annual benefits open enrollment meetings and materials, respond to inquiries regarding benefits, act as a liaison between the company and external benefit providers and vendors, including health, disability, EAP, and retirement plan advisors.
• Conducts or assists with new employee orientation; distribute internal notifications and meeting invites, confirm all new hire forms are completed and filed, employee personal and employment data is accurately entered into the HRIS portal, participate in HR's new employee orientation presentation meetings, etc.
• Perform clerical, administrative, and operational tasks to support HR programs and operations, such as benefits, leave administration, performance management, compensation, occupational health and safety, training, etc.
• Performs recruiting activities, including resume review, phone screens, interview scheduling, and processing background checks; may attend college or community career fairs; assist with pre-employment activities, including pre-employment testing for applicable positions.
• May assist with payroll functions
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Perform other duties as assigned within the scope of the role.

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibilities.

QUALIFICATIONS:

• Associate's or Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
• Prior experience working in an office environment or performing administrative support functions; internship or related experience accepted
• Prior experience in a human resources or related administrative role may be considered in lieu of education
• Valid driver's license and reliable transportation

KNOWLEDGE, SKILLS & ABILITIES

• Excellent verbal and written communication skills
• Excellent interpersonal skills; ability to foster and maintain positive working relationships with individuals internal and external to the company and from various backgrounds
• Strong organization skills and demonstrated attention to detail
• Effective time-management skills; ability to prioritize and meet deadlines
• Must be able to prepare professional and polished written communications (emails, documents, etc.)
• Must demonstrate professionalism and tact in all interactions
• Ability to act with integrity, professionalism, and confidentiality
• Good analytical skills; ability to evaluate problems and identify resolutions
• Good computer skills; computer literacy sufficient to work on social media platforms, applicant tracking systems, HRIS, and other web-based programs/portals
• Proficient user of Microsoft Office Suite, specifically Word and Excel, and Adobe PDF
• Provide front desk coverage for breaks and absences on a rotating schedule
• Ability to maintain satisfactory attendance

WORKING CONDITIONS

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position may require occasional travel by car to attend off-site events or meetings.

• Must be able to drive and travel to various locations, locally and/or regionally.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle, or feel objects, tools, or controls; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies up to 15 pounds.