What are the responsibilities and job description for the Residential Program Manager position at The Bridge Family Center?
The Bridge Family Center is currently searching for a full time Program Manager to work with adolescent males in its Wolcott STTAR Home (Hastings House), a short term assessment & respite program working with adolescents in DCF care. The STTAR Program Manager provides a combination of direct care and administrative responsibilities. The Program Manager, with strong input and oversight from the Director of Residential Services, is responsible for the overall coordination, implementation and operation of the Specialized Trauma-Informed Treatment Assessment and Reunification model (STTAR). The Program Manager manages the daily operations of the program and interfaces with all appropriate community agencies and families, and is responsible for the overall quality assurance of the program. Pay within the range will depend on education level and years of experience.
The Bridge Family Center offers competitive pay and great benefits, including:
Medical/Vision, Dental, Employer paid life insurance, Flexible Spending Plans, 403(b) with match, 19 days of vacation to start (increasing annually for the first 5 years), paid sick time (accruing 1 day/month), personal time (2 per fiscal year), and 8 paid holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Program Management
- Coordinates the 24 hour staff schedule in accordance with DCF and Bridge requirements.
- Maintains system of 24 hour on-call supervision
- Responsible for regular review of payroll, paying of program bills, and the petty cash supply.
- Coordinates and ensures compliance with operational program components including medication administration, behavior management, documentation, recreation, menus, grocery shopping, vehicle maintenance, fire drills, and physical plant repairs and upkeep.
- Coordinates service contracts for the program and interface with contractors such as electricians, plumbers, Cintas (sprinkler system), Associated Security (fire alarm)
Public Relations
- Maintains positive working relationship with various agencies including but not limited to DCF, schools, after-school programs, and legal representatives, and cultural agencies, religious and spiritual agencies.
Administrative Duties
- Shares 24/7 on-call duties with the clinical coordinator, 26 weeks on-call per year.
- Comply with all record keeping and documentation requirements. Furnish information and documentation as is required to DCF.
- Participates in the hiring, training and annual evaluation of an effective, cohesive staff team.
- Assists the Residential Leadership with DCF licensing requirements and preparation for biennial licensing visits.
Qualifications:
Must have a minimum of a Bachelor’s degree in human services or related field. Master's degree a plus. A minimum of five (5) years of Residential/Group Home management, particularly working with adolescents in DCF care preferred. Must have prior experience working with at-risk children/adolescents and have experience in administrative management and staff supervision, preferably in a 24/7 residential setting. Must also have a valid CT driver’s license, clean driving record, and the ability to transport clients. Certification in (or ability to become certified after hire) CPR/First Aid, Therapeutic Crisis Intervention (TCI), and Medication Administration plus additional trainings.
Skills: Demonstrates excellent organizational skills. Ability to communicate clearly both verbally and in writing. Investment in the team approach. Culturally sensitive.
