What are the responsibilities and job description for the Salesforce Administrator position at The Brixton Group, Inc.?
Duration : 12 months
Location : 100% Remote
U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time.
The Salesforce System Administrator role is responsible for supporting, developing, configuring, testing, implementing, and maintaining Teammate Technology Engineering & Operations environments.
Responsibilities :
System Monitoring / Management - responsible for ensuring our systems are up and running and being proactive with this monitoring to get ahead of potential issues.
User Management - ensuring all users have the right access to the system. This includes adding, deactivating, and changing permissions when necessary.
Troubleshooting / Triage - frontline support for our systems and should be able to root cause and prioritize issues based on impact so they can be worked on accordingly.
System and Process Optimization - responsible for identifying and driving system optimization and enhancements when possible.
New Solution Delivery - responsible for changes requested to the system to keep up with the expanding business needs.
Requirements :
Prior experience providing system administration or application support for business systems
and 3 years of experience as a Salesforce administrator
Curious about learning new capabilities, technologies and processes
CPQ Experience is a HUGE plus!
Strong proficiency in the use of Microsoft Office are essential; experience with CRM systems preferred
Salesforce, NetSuite, or other CRM experience as either a super user or administrator
Experience working with ITIL tools like ServiceNow
Experience working with automation tools like Blue Prism
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