Banquet Server

Job Title: Banquet Server (Positions available for both Full time, Part time & On Call)
Pay Rate: *$15-32 per hour

Pay Rate: *$15-32 per hour based on $2.17per hour base wage service charge. Historically, this position averages service charge commission earnings of $13-30 per hour. Service charges are commissions and will fluctuate based on events and time of year.

This position always earns at least the current Colorado minimum wage of $14.81 per hour.

Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Banquet team, you will be responsible for function set-up and breakdown, serves food and beverages, fulfills guest requests, exceeds guest’s expectations. Mixes and serves alcoholic and nonalcoholic drinks to patrons by performing the following duties.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.
Essential Duties and Responsibilities include the following (Other duties may be assigned)

• Set up and breakdown tables and chairs.
• Ensure tables are neatly and appropriately set per event specification.
• Serve food and beverages.
• Knowledgeable of food and beverage menu item ingredients and dietary/allergen ingredients, able to answer guests’ questions regarding the menu.
• Maintain cleanliness and organization of service stations, function space, guest tables, and storage spaces.
• Respond to guests' needs and assist fellow staff members as needed.
• Clear, Clean and reset tables as needed.
• Serve and clear courses from appropriate position in line with fine dining, 5-star standards.
• Remain present and available in the function space, accessible to guests to perform additional duties upon request.
• Function as a productive, energetic member within a team, in a fast-paced environment.
• Receive and follow through on requests and instructions from various sources, such as Captains, Chefs, Management, and Clients.
• Maintains professional appearance and good personal hygiene.
• Attend all mandatory hotel and department trainings and meetings.
• Maintain knowledge of, abide by, and enforce Colorado State Liquor Laws.
• Follow all safety and security policies, reports any suspicious activities, and Lost and Found items to maintain a safe workplace.
• Follow all procedures to properly use, store and transport equipment in a safe manner to ensure equipment is not damaged.
• Read, understand BEOs, and follow assignments based on the information noted on the BEOs.
• Utilize InfoGenesis POS Software to create, post and present checks to guests.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

Candidate Qualifications Should also include the following

• Candidates must possess a strong sense of urgency.
• Candidates should have a passion for hospitality and serving guests.
• Candidates should be innovative thinkers geared towards solving challenges and finding solutions.
• Candidates should enjoy creating memorable guest experiences.
• Candidate should be able to articulate thoughts clearly and use proper English.
• Must be knowledgeable of or willing to learn and embrace 5 star, 5 diamond standards.
• Candidates with luxury hotel or fine dining experience preferred.
• Candidate should work well with others and be able to work effectively across cultures, understand how to work with people from different backgrounds, countries.
• Candidate must have reliable transportation to ensure reporting to work on time.
• Candidate must be available to work Holidays and all pre-determined, high volume, blackout dates set by the Banquet Administration and Management team.

What we are looking for:

• High school diploma or general education degree (GED) with experience working in the Food and Beverage industry of minimum of one year.
• Flexibly in schedule as it will change often.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills
• In compliance with state liquor laws, must be at least 18 years of age.
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times.
• Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Salary : $13 - $30