Cloud Camp Ranger

Job Title: Cloud Camp Ranger
Pay Rate: $17.00 per hour

Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Cloud Camp Team, this position will ensure total guest satisfaction through prompt and efficient service in a courteous and professional manner. Perform basic housekeeping, landscaping and activity duties while projecting a professional image that is in line with Cloud Camp standards.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Smile and welcome guests with a positive attitude that supports the philosophy of Cloud Camp.
• Greet and escort guests to their assigned cabin(s) and other areas of Cloud Camp while verbally acquainting them to the property and share details of our facilities, history and amenities within the guest cabin areas in accordance with AAA and Forbes standards.
• Handle luggage to and from guest cabins.
• Deliver supplies, faxes, letters, boxes, gifts, amenities, flowers, and other items as the needs arise to and from cabins and other areas.
• Assist with general landscape duties to include but not limited to clear snow/leaves, mow, water and up keep lawns, roads and flower pots.
• Answer all guest questions and make them feel welcome.
• Direct guests to appropriate areas for camp activities and dining.
• Assist with the display and organization of the activities lawn.
• Assist other positions and Departments as needed to ensure smooth operations of Cloud Camp.
• Complete tasks assigned by General Manager.
• Ensure appropriate follow through on guest requests and assigned tasks.
• Assist with basic housekeeping duties or requests in and out the cabins. Duties include strip beds, clear trash, replenishing ice and sweep porches.
• Perform detailing and cleaning of public areas and structures to include but not limited to decks, restrooms, hallways, rugs, furniture, draperies, floors, and stairways.
• Perform daily inspections, cleaning, etc. of hot tubs
• Assist with yoga classes, lead crafts, assist with mule rides, archery instruction, pickle ball instruction and guided hikes.
• Event set up, serving, cleaning up, AV equipment, etc. at the Overlook.
• Prepare, participate and assist in guest activities as needed.
• Understand and proficiently uses the Point of Sale system.
• Report all necessary repairs in a timely manner.
• Cross train in all duties and responsibilities of Cloud Camp.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or General Education Degree (GED); and at least one year of related experience and/or training or equivalent combination of education and experience. Experience or background in fishing, canoeing, mountain biking, hiking, yoga, archery, volleyball and other outdoor activities a plus.
• Valid U.S. Driver’s License preferred in order to assist with transporting items for guests and guest activities
• Any employee driving a Broadmoor vehicle must be 18 years or older
• While performing the duties of this job the employee will be at an altitude of greater than 9,000 feet which the employee will have to acclimate to daily. While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, grip, point, feel and reach; talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee is regularly required to lift up to 50 pounds. The employee is occasionally required to lift/pull/push up to 100 pounds with assistance.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Salary : $17