Demo

Cog Railway Office Manager

The Broadmoor Hotel
Manitou Springs, CO Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025
Job Title: Cog Office Manager
Pay Rate: $57,000-$60,000/annual salary

Job Summary:
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Cog Railway Team, this position will provides all the administrative support for the Cog staff and works closely with The Broadmoor’s Human Resources and Accounting teams with all functions listed below.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:
  • Schedule interviews with job applicants in coordination with respective manager
  • Process salary and wage increases, track time and attendance, terminate employees and administer COBRA as necessary
  • Partner with Broadmoor HR and Accounting to maintain policies and procedures as necessary
  • Assists with Cog payroll and accounts payable processing
  • Check Refunds & Expense Reports
  • Processes and records daily bank cash drops
  • Implement and maintain filing and record keeping system in accordance with Broadmoor policy
  • Applies all Broadmoor/Cog policies and procedures consistently
  • Guides management in appropriate resolution of employee relations issues
  • Provides counsel to managers and employees
  • Oversees progressive disciplinary process and policy
  • Oversees and processes incident reports & insurance claims
  • Responds to inquiries regarding policies, procedures, and programs
  • Attend Broadmoor HR and Accounting classes as necessary to maintain qualifications
  • Ensure confidentiality of all data
  • Implement Cog procedure and policy changes
  • Maintain appropriate visitor flow into the Cog’s main office
  • Assist Cog management team with administrative tasks
  • Works with Broadmoor HR through employee complaints, investigations, accommodations and other situations as they arise
  • Willingness to work in a fast-paced, team-oriented environment.
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
  • Other duties as assigned.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:
  • High school diploma or general education degree (GED);
  • Enthusiastic, friendly, and energetic team member who works well with others.
  • Must have at least three years of management and supervision experience preferably in the tourism/hospitality and attractions industry. Administrative or Human Resources experience is preferred.
  • Strong interpersonal communication skills
  • Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
  • Reasonable accommodations will be made for individuals with disabilities*
Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
  • Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Salary : $57,000 - $60,000

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