What are the responsibilities and job description for the Supervisor Housekeeping position at The Broadmoor Hotel?
Job Title : Housekeeping Supervisor
Pay Rate : $17.50-$18.00 / hr.
Job Summary :
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of our Housekeeping team, this position will supervise employees working within the Housekeeping operation and will conduct daily room inspections while ensuring that Departmental and Hotel policies and procedures are followed, and that cleanliness and service standards are maintained.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.
What you will be doing :
- Monitors the cleanliness and maintenance of guest accommodations and surrounding areas.
- Ensures that all Forbes and AAA standards within scope of responsibility are properly executed by conducting frequent formal and informal performance audits as outlined within the Department's Room Inspection Program.
- Communicates pertinent information to employees regarding daily expectations.
- Provides detailed information about guest requests and follows up to ensure timely delivery and accurate execution.
- Provides valuable leadership including support, encouragement, and employee recognition.
- Engages in the employee improvement process through training, re-training, coaching, counseling, and administering Records of Conversation.
- Aids in the completion of Guest Room Attendant assignments by performing duties such as making beds, debris, and soiled linen removal, vacuuming, dusting, and cleaning and supplying guest rooms.
- Responsible for key policy procedures, assigning and maintaining equipment and protecting company property.
- Acquires complete understanding of the Hotel's Safety and Security guidelines, SDS compliance and actively participates in fire / safety drills.
- Attends regularly scheduled meetings and applicable training classes.
- Assists in linen and supply inventories.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for :
Don't meet all the qualifications / required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.
Salary : $18 - $18
