What are the responsibilities and job description for the Overnight Guest Ambassador-Part Time position at The Broadway Hotel?
Sign On BONUS of $50 for part time employees after 30 days of employment.
The Broadway Columbia Hotel is currently hiring candidates for the Overnight Guest Ambassador position. The position runs 10pm-6am. The part time position will work two days a week with a set schedule. Opportunities for more hours if needed.
Applicants MUST be at least 21 years of age and a good driving record.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
- Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Promote safe work practices
- Initiate preliminary investigations into incidents, as needed
- Write reports and ensures accuracy of necessary documentation, as needed
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that the management team is kept fully aware of any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout the day
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drive property-designated vehicles to and from guest destinations such as the local airport, as needed
- Drive guest vehicles as requested for valet parking. Must have clean driving record and be able to drive a manual and automatic.
- Assist the front desk with providing local directions and recommendations for activities
- Assist in the maintenance, appearance and functionality of equipment and the lobby
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Overnight shift
Ability to Commute:
- Columbia, MO (Required)
Ability to Relocate:
- Columbia, MO: Relocate before starting work (Required)
Work Location: In person
Salary : $14