What are the responsibilities and job description for the Front of House Staff position at The Brown Derby Roadhouse-Ontario, Ohio?
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team in a fast-paced hospitality environment. The ideal candidates will have a passion for customer service and a desire to create memorable experiences for our guests. This role is essential in ensuring that all front-of-house operations run smoothly, providing exceptional service in various positions such as Busser, Host/Hostess, Cashier, Salad, Server, and Bartender
Duties
- Greet and welcome guests with a warm and friendly demeanor.
- Assist with seating arrangements and manage reservations efficiently.
- Take food and beverage orders accurately and relay them to the kitchen or bar staff.
- Provide knowledgeable recommendations regarding menu items, including dietary options.
- Ensure that tables are set up properly before service and cleaned promptly after guests depart.
- Support the food preparation team by assisting with basic food preparation tasks when needed.
- Maintain cleanliness and organization of the front-of-house area, including dining spaces and service stations.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
- Collaborate with kitchen staff to ensure timely delivery of orders and overall guest satisfaction.
- Assist in banquet setups and breakdowns as required.
Requirements
- Previous experience in hospitality or the food industry is preferred but not mandatory.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
- A positive attitude with a willingness to help others and contribute to a team-oriented atmosphere.
- Must be able to stand for long periods and perform physical tasks related to serving food and beverages.
Join us in delivering exceptional service while enjoying the vibrant atmosphere of our establishment!
Job Type: Part-time
Pay: $5.35 - $12.00 per hour
Expected hours: 10 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Are you available to work evenings, weekends and most holidays?
- Do you have reliable transportation if hired?
- Do you have any prior commitments that will prevent you from working certain days/hours?
- Are you over 16?
- Are you over 18?
- What position(s) are you applying for?
- Do you have prior experience?
- What day/time is best to contact you or set up an interview?
Work Location: In person
Salary : $5 - $12
