What are the responsibilities and job description for the Front Desk Associate position at The Brown Group?
About Us:
The Brown Group is a fast-growing, multifaceted organization with business interests in real estate, hospitality, fitness, spirits, and automotive. We are committed to delivering excellence across all our ventures, and that starts with the first impression we make — at the front desk.
Position Overview:
We are seeking a reliable, friendly, and organized Front Desk Associate to be the face of our office. This individual will greet guests, manage phone calls, assist with basic administrative tasks, and ensure smooth day-to-day front office operations. If you’re people-oriented, detail-focused, and thrive in a dynamic environment, we’d love to meet you.
Key Responsibilities:
- Greet and assist visitors, clients, and team members in a professional and welcoming manner
- Answer and direct phone calls promptly and accurately
- Maintain cleanliness and organization of the front lobby and reception area
- Receive, sort, and distribute mail and deliveries
- Maintain office supplies and assist with inventory tracking
- Provide administrative support including filing, data entry, scanning, and document handling
- Assist with scheduling, calendar coordination, and meeting room setup
- Communicate effectively with internal teams to support general office needs
- Ensure confidentiality and handle sensitive information with professionalism
Qualifications:
- High school diploma or equivalent (Associate’s degree a plus)
- 1 year of experience in a receptionist, front desk, or administrative role
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Professional appearance and demeanor
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- Reliable, punctual, and trustworthy
Compensation & Benefits:
- Competitive hourly wage based on experience
- Opportunity to grow within the company
- Supportive and energetic team environment
Job Type: Full-time
Pay: $13.06 - $13.92 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13 - $14
