What are the responsibilities and job description for the Receptionist position at The Brown Palace Hotel & Spa?
Compensation Type
HourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Responsibilities
- Answer multi-line telephone system, screen and direct calls in accordance with Highgate Standards.
- Take and relay messages
- Greet persons entering organization
- Direct guests to correct destination
- General administrative and clerical support
- Typing, filing, faxing
- Notify proper personnel of overnight deliveries
- Maintain conference room calendars
- Maintain company extension list
- Tidy and maintain reception area and conference rooms
- Proficient in Word, Excel, PowerPoint and Outlook
Qualifications
- High School diploma
- Receptionist, Administrative, and/or HR experience is a plus
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software applications
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous manner.
- Must be able to multitask and prioritize.
- Detail oriented.
- Maintain high standards of personal appearance and grooming.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative.
- Perform other duties as requested by management.
