What are the responsibilities and job description for the Manager position at The Brownstone?
Job Summary
We are seeking a dynamic and experienced Manager to oversee operations in a fast-paced environment. The ideal candidate will possess a strong background in the hospitality industry, particularly within restaurants or hotels, and will demonstrate exceptional leadership skills. This role requires a focus on customer service, team management, and efficient operational practices to ensure a memorable experience for all guests.
Duties
- Oversee daily operations, ensuring compliance with company standards and policies.
- Lead and motivate staff to deliver outstanding customer service and maintain high levels of satisfaction.
- Manage budgeting processes, including expense tracking and financial reporting.
- Coordinate banquet events and ensure all aspects are executed smoothly.
- Foster a positive work environment that encourages teamwork and professional development.
- Handle customer inquiries and resolve issues promptly to enhance guest experiences.
- Collaborate with the kitchen and bar staff to ensure quality food and beverage service.
- Train, mentor, and evaluate team members to promote growth within the organization.
- Help out in kitchen during busy time including food prep
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Skills
- Proven experience in restaurant or hotel management is essential.
- Strong budgeting skills with the ability to analyze financial data effectively.
- Experience in banquet management is preferred.
- Knowledge of casual dining operations and bartending practices is advantageous.
- Exceptional leadership capabilities with a focus on team building and motivation.
- Excellent customer service skills with a passion for enhancing guest experiences.
- Ability to work under pressure while maintaining attention to detail.
- Strong communication skills, both verbal and written, to interact effectively with staff and guests.
Join our team as a Manager where your leadership will shape the guest experience while driving operational excellence!
Job Types: Full-time, Part-time
Pay: $22.12 - $24.74 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Relocate:
- Hartford, CT 06103: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25
