Spa Attendant/Housekeeping Part- Time

Come Join our fun Team at The Brownwood Hotel & Spa and be a part of our story! We are a luxury AAA Four Diamond Property located in The Villages, FL seeking a part-time Spa Attendant/Housekeeper with weekend availability.

JOB SUMMARY

As a Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing environment in our luxurious spa. This position is responsible for delivering outstanding guest service by performing the following tasks to the highest standards:

• The Spa Attendant greets guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner
• Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards
• Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
• Assist in monitoring facility use to ensure guest safety
• Conduct financial transactions, as needed
• Perform general Spa duties, as needed

SUPERVIOSRY RESPONSIBILITES

• None.

ESSENTIAL JOB FUNCTIONS

• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
• Assists with the set up and breakdown of the Spa areas as required.
• Restocks all linens in locker rooms and appropriate guest areas.
• Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
• Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
• Distributes and places linens in treatment rooms (as applicable), closets, and dispensary (as applicable).
• Escorts guests to changing areas in a courteous and timely manner.
• Give the Brownwood Spa guest tours.
• Explains the set-up and workings of the locker rooms, bathroom, and shower to guests.
• Performs laundry duties, if applicable, including washing, drying, and folding linen.
• Ensures all areas are clean and replenishes supplies as needed.
• Becomes knowledgeable about the facility and its amenities in order to effectively communicate with guests.
• Greets each guest with a smile and direct eye contact.
• Informs facility management of any member, guest, or facility issues.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned

EDUCATION & EXPERIENCE

• High School Diploma or GED
• Previous customer service experience, preferably in the hospitality industry.
• Excellent verbal communication skills.
• Ability to have conversations with members/guest so that information that is conveyed is understood.
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Strong team player.
• Must be able to keep calm and composed while under pressure.
• Must have an eye for detail.
• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• Ability to stand for long periods.
• The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts.

BENEFITS & PERKS

• 401(K) Matching
• EAP
• Employee Discounts – Hotel, Spa & Wolfgang Puck Fine Dining
• Elementary Charter School program
• The Villages Passport Discount Card
• Rewards and recognition programs (we appreciate all that you do).

SCHEDULE

• Monday to Friday Availability
• Weekend Availability
• Holidays

The Brownwood Hotel is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. Applicants have rights under Federal Employment Laws. Please see the attached posters for more detail about your rights: Equal Employment Opportunity is the Law (EEO), Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

Job Type: Part-time

Pay: $15.30 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule

Schedule:

• Day shift

Work Location: In person

Salary : $15