Job Description
Job Description
With over 70 years of experience, The Bruce Company is a proud local business passionate about delivering exceptional results for our customers. We offer a dynamic and collaborative company culture where our employees grow alongside the company. We are currently seeking an enthusiastic Plant Care Specialist to join our vibrant nursery team. If you have a passion for plants and enjoy hands-on work, we want to meet you!
Why Choose The Bruce Company?
- 500 Sign up bonus.
- Work / Life Balance : Benefit from a balanced work schedule with weekly pay. as well as year round benefits and PTO and Holiday Pay.
- Team-Oriented Environment : Thrive in a supportive and collaborative atmosphere designed to promote your career success.
- Impactful Work : Contribute to some of the largest landscape projects in Dane County.
- Career Development : Establish and advance your career with one of Southern Wisconsin’s leading businesses.
Key Responsibilities
Customer Service & Sales Support : Provide exceptional customer service by assisting clients in person, over the phone, and via email.Walk-In Assistance : Greet and support walk-in customers and employees, helping with inventory selection and purchasing needs.Phone Support : Handle incoming phone inquiries, guiding customers in selecting nursery stock, construction materials, aquatic supplies, and fencing products.Product Consultation : Advise customers on product availability, selection, and order fulfillment for pickup or delivery.Horticulture Expertise : Serve as an inventory specialist and horticulture expert, offering product knowledge and guidance.Order Processing : Generate sales orders, picking tickets, and invoices with accuracy and efficiency.Payment Handling : Process customer payments (cash, credit, and checks) while ensuring compliance with financial procedures.Quoting & Customer Outreach : Assist in preparing quotes, follow up with existing customers to address additional needs, and reach out to potential clients to promote The Bruce Company Distribution Yard.Inventory Management : Assist with receiving, stocking, and maintaining inventory records.Logistics & Documentation : Create and post load slips, verifying accuracy and order details.Data Entry & System Management : Maintain and update records in Business Central (BC) to ensure data integrity.Signage & Labeling : Print tags, signs, and department orders as needed.Professional Communication : Serve as a professional point of contact, taking calls and messages for department staff and ensuring prompt follow-ups.Administrative Organization : Maintain organized files and documentation, ensuring all records are properly managed.Cross-Department Collaboration : Work closely with internal teams to enhance efficiency and customer satisfaction.Operational Support : Assist with plant loading, order fulfillment, and warehouse receiving as needed.Additional Duties : Perform other tasks and responsibilities as assigned by the supervisor or manager.Working Conditions and Physical Requirements
Outdoor Work : Perform work primarily outdoors in all seasons.Weather Exposure : Exposure to various weather conditions, including rain, snow, heat, and cold.Noise Level : Moderate noise levels with required hearing protection for certain equipment operations.Chemical Exposure : Potential exposure to chemicals and fertilizers.Experience and Qualifications
Horticulture Experience : A minimum of 3 years of experience in a horticulture-related field is required.Skills and Knowledge : Basic pruning skills and knowledge of perennials, shrubs, trees, and insect / disease identification are essential.Systems : Experience with Business Central (BC)) is helpful.Schedule
Standard Hours : Full Time Year Round (Monday – Friday, 6 : 30 am – 5 : 00 pm).Overtime : Occasional overtime may be required based on workload.(Hours vary during peak season).Benefits
The Bruce Company offers competitive hourly pay, including comprehensive benefits such as medical, dental, vision, life, and disability insurance as well as PTO and holiday pay, .Our challenging and team-oriented work environment supports your career success.
Join Us
Become part of our team of outdoor living experts and see why many of our employees have chosen to build their lifelong careers at The Bruce Company. Visit us at www.brucecompany.com to learn more.
The Bruce Company is proud to be an Affirmative Action / Equal Opportunity Employer.
