Jr. Account Manager, Commercial Lines

Position Title: Jr. Account Manager, Commercial Lines

Classification: Non-Exempt

Reports To: Department Team Leader

Hours: Full-Time

Location: Salt Lake Office

Compensation: $23 to $26/hr., with benefits

Who We Are What We Do

Founded in 1936, The Buckner Company is a family-owned, full-service independent Insurance brokerage headquartered in Salt Lake City. What started as a team of three people has grown into one of the largest and fastest-growing agencies in the Western region, with over 200 employees in seven offices. Although much has changed, one thing remains constant: Buckner’s dedication to providing phenomenal service to its clients. In helping customers navigate a stable, competitive, and complex industry, Buckner’s knowledgeable and experienced professionals live by these core values:

• Placing the people at the heart of every decision
• Discovering better solutions and making things happen
• Acting with openness and clarity
• Collaborating and trusting each other
  
  

Wait – there’s more

• A company focus on work/life balance: A beautiful, aesthetically pleasing office space for while you are here – PTO, paid holidays, and flex days for when you are not
• Company-paid CE: Insurance-related CE courses, designations, certifications, and licensing are paid for by Buckner
• Top Notch 401K and Benefits: An industry-leading 401K policy combined with outstanding healthcare, dental, and vision benefits
• Great culture, great people: With an office culture centering on collaboration and comradery, coming into work has the benefit of being surrounded by wonderful friends and colleagues who not only work hard – but have a lot of fun while getting the job done
  
  

Position Summary

This is a position assisting Producers in handling and processing new and renewal lines business and providing customer service to clients as assigned and requested.

Essential Duties and Responsibilities:

• Assist in marketing, analysis, and servicing of commercial insurance book of business of about $100,000 to $250,000 of commission income business in accordance with procedures outlined by the organization
• Develop and produce submissions for marketing on renewal account to carriers
• Prepare proposals for renewal policies in accordance with coverage's and limits
• Attend pre-renewal and renewal meetings
• Bind renewal policies
• Provide ongoing service to clients, including but not limited to binders, invoices, endorsements, and certificates
• Check policies to assure that coverage's and limits are as ordered and that they match agency management system
• Learn to Analyze and compare quotations and reviews forms for proposals
• Learn to Review policy forms to ensure that correct forms are included on the policy
• Maintain account file in agency management system, including incoming and outgoing e-mail correspondence
• Perform in a manner that will prevent errors and omissions
• Communicate the daily work of the Assistant Account Manager (if applicable)
• Assist in developing a service plan tailored to clients needs and work with producers and others to service clients
• Process changes and renewals through communication with the insured, insurance companies and producers
• Pursue a program for personal and professional experience (education classes,
• seminars, workshops) in combination with individual study programs to expand your knowledge and skills
• Performs other duties as assigned
  
  

Qualifications:

Education and Experience:

• High School diploma or equivalent required
• 6 months to a year of experience in commercial (property and casualty) insurance, preferably with larger and more complex middle-market clients and risks
  
  

Licenses or Certifications:

• Active Utah Property and Casualty license required; Utah Life & Health license desired
• Working toward CISR and/ or CIC
  
  

Required Job Knowledge and Skills:

• Knowledge of major insurance coverage's including General Liability, Commercial Automobile, Workers Compensation, Products Liability, Commercial Property, Umbrella
• Understand the content and structure of the insurance contract
• Commercial Property, Umbrella, Excellent communication skills, including listening, speaking and writing
• Ability to understand and analyze commercial lines coverage forms, rating, and policies
• Ability to establish and develop strong relationships with clients, carriers, trusted business partners, and coworkers
• Good organizational and time management skills
• Ability to work well with details
• Proficient in a variety of computer software applications used by the agency, including MS Word, Excel, Outlook, and PowerPoint; EPIC; as well as the Internet and Carrier Web Sites
  
  

Physical:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

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