Technical Director

Description/Job Summary:

The Building People, LLC, has a position open for a full-time Technical Director in Kings Point, NY. The Technical Director shall implement and execute a comprehensive operations and maintenance program to ensure buildings and grounds are properly monitored and maintained to meet the functional, appearance, safety, security, and environmental standards. This leadership role will support the project on a day-to-day basis and is responsible for ensuring the project achieves the required quality of deliverables, within the specified constraints of time and cost, and to achieve the potential benefits defined by the client.  A successful candidate must be an effective communicator, have strong organizational and teamwork skills, proven problem-solving abilities, and the desire to innovate designs as well as the work processes.

Responsibilities/Duties:

The Technical Director is the primary lead and company representative for all business and client relationships, personnel management, and operations of their assigned projects and program.  The primary responsibility at all times is to ensure that The Building People’s core values are represented both internally and through all external (client-facing) interactions.

• Provides leadership and management support for the Project Management Office & associated staff - to include Operations Managers, Engineers, Building Automation staff, and Maintenance staff.
• Has a thorough understanding of the Performance Work Statement (PWS) and all associated contractual requirements & deliverables.
• Actively involved in business development & growth opportunities at the project/task order level, as well as supporting growth opportunities outside of the project  to include solicitation review, RFP support, proposal input, site walks and pricing submissions.
• Coordinates all technical and business aspects of the project including client interface, presentations (both technical and executive presentations), and coordinates all external (client and subcontractors) as well as internal functional requirements for the project.
• Provides status reporting regarding project milestones, deliverables, dependencies, risks, and issues, communicating across leadership.  Develop and deliver program presentations to various audiences, including project team, clients, executive leadership, and key stakeholders.
• Ensures deliverable submissions are completed timely, accurately, and are in contractual compliance.
• Lead and manage budget process at both corporate and contract levels.
• Ensure deadlines and schedules are met and strive to complete the project to the full satisfaction of the client and within the established budget and schedule.
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues and ensure overall program is aligned to and directly support the achievement of strategic objectives.
• Performs internal quality control reviews to ensure projects and programs are proceeding according to scope, schedule, budget, and quality standards; analyze issues and troubleshoot problem areas; develops risk mitigation strategies; monitors and tracks resolution of issues and conflicts to ensure critical path deliverables.
• Develop and implement standard operating procedures (SOP) inclusive, but not limited to the following areas:  business processes, portfolio management, business case analysis, risk management, program reporting, communication management, performance management, quality management, data collection, and training.
• Defines success criteria and disseminates them to involved parties throughout project and program life cycle.
• Review essential contractual documents such as Scope of Work (SOW), Request for Proposal (RFP) and Information Report
• Interview and recruit employees as required. In conjunction with the senior leadership, assist in the selection of staff. Conduct employee performance appraisals, sets goals associated with the performance process, conducts disciplinary actions, and terminations as required.
• Provide training and technical mentoring of staff to facilitate growth within their career/profession and to further the goals of the firm.
• Planning, coordination and quality assurance requirements and specifications for service contract support of facility repairs.
• Coordinate directly with corporate Safety and Occupational Health Manager regularly.
• Lead and organize ongoing technical, safety, and operational process training programs and procedures.
• Support tracking project status, performing inspections, providing documentation, and verifying completion of projects or work orders.
• Identify, document, and report all physical building deficiencies, followed by a recommendation for repair.
• May perform assessments and facility inspections to identify, document, and recommend additional facility maintenance requirements.
• Monitor physical and functional condition of building systems.
• Coordinate and participate in occupational health and safety inspections.
• Maintain environmental compliance.
• Documentation, checklists, schedules, and reports.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Will be required to provide after-hours support when needed.
• Other duties as assigned.

Personal Characteristics:

• Professional demeanor and excellent presentation skills.
• Ability to maintain composure at all times; able to think quickly and respond appropriately during stressful situations.
• Well-developed business development skills.
• Ability to make quick decisions and effectively implement actions related to decisions.
• Excellent interpersonal skills and ability to positively interact with staff at every level of the organization.
• Ability to build an effective team and facilitate team spirit; able to resolve conflicts independently. Transcend Management-Labor barriers promoting “One Team” concept. We reach our goals together.