Director of Operations

We are looking for a team member who wants to have an integral role in the rapidly growing upscale

modern southern breakfast, brunch, and lunch restaurant. We care about cultivating a food-focused

dining experience that embraces unique and diverse personalities while delivering handcrafted

classic southern food.

Culture is #1. Are we a good fit for you?

You:

• Have a heart for people & embrace the diversity of personalities to develop them into their

highest potential - building high-functioning teams and personal development of others bring

you joy

• Enjoy building and implementing strategic objectives to deliver consistently strong results
• Are always up for an adventure and take ownership of results
• Naturally positive in your speech, image, and action
• Have a passion for serving others and are energized by interacting with others

Us:

• We strive to bring a smile to everyone's face by what we do and how we treat each other
• Desire to have a positive influence on all we come in contact with
• To satisfy guests so people testify and become super fans!
• Create an environment of growth professionally and personally
• Serving our community by providing high-quality food & service
• Families come first, being present with our families in the evening (Restaurant Hours:

6:30 am-3 pm)

• Love winning!

Key Responsibilities:

• Operational Excellence: Lead guest-centric initiatives, and ensure compliance with The

Buttered Biscuit standards, and guide management in achieving financial targets, and

leading continuous improvement initiatives to enhance productivity, reduce waste, and

streamline operations

• Sales and Revenue Growth: Implement innovative sales strategies, and drive incremental

sales through effective leadership.

• Leadership and Strategic Oversight: Develop strategic plans, monitor performance

metrics, mentor General Managers, build a pipeline of talent, and foster a culture of

excellence.

• Team Development and Support: Recruit, onboard, and train management teams, provide

coaching and feedback, and resolving personnel issues.

• Build Relationships with Key Vendors: Building and maintaining relationships with

suppliers, vendors, and other external partners to negotiate favorable terms and ensure

supply chain efficiency

• Health and Safety: Ensuring that health and safety regulations are followed to provide a

safe working environment for employees

Required Qualifications:

• Bachelor's Degree preferred
• 5 years of experience in multi-unit management leadership in a full-service restaurant

company (casual, upscale casual, or fine dining).

• Holidays are required, except for Thanksgiving Day, Christmas Day, and Easter
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record in driving sales growth and achieving KPIs.
• Strong financial acumen and proficiency in POS and corporate software systems.
• Excellent interpersonal communication, critical thinking, and emotional intelligence.
• Prior experience in opening restaurants is strongly preferred.

Working Conditions:

• Ability to stand, walk, and perform physical tasks for extended periods.
• 80% in the restaurants, 20% in support / corporate office
• Weekend availability required

Job Type: Full-time 45-50 hr/week

Pay: $120,000 - $140,000 per year

Benefits:

• Dental Insurance
• Employee discount
• Semi-flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance