Director of Operations

Looking for a team member who wants to have an integral role in the rapidly growing upscale modern

southern breakfast, brunch and lunch restaurant. We care about cultivating a food-focused dining experience

that embraces unique and diverse personalities while delivering on handcrafted classic southern food.

Culture is #1. Are we a good fit for you?

You:

• Have a heart for people & embrace the diversity of personalities to develop them to their highest

potential - building high functioning teams and personal development of others bring you joy

• Enjoy building and implementing strategic objectives to deliver consistently strong results

• Are always up for an adventure and take ownerships of results

• Naturally positive in your speech, image, and action

• Have passion for serving others and energized by interacting with others

Us:

• We strive to bring a smile to everyone's face by what we do and how we treat each other

• Desire to have a positive influence on all we come in contact with

• To satisfy guests so people testify and become super fans!

• Create an environment of growth professionally and personally

• Serving our community by providing high quality food & service

• Families come first, being present with our families in the evening (Restaurant Hours: 6:30am-3pm)

• Love winning!

Key Responsibilities:

• Operational Excellence: Lead guest-centric initiatives, ensure compliance with The Buttered Biscuit

standards, and guide management in achieving financial targets, and leading continuous

improvement initiatives to enhance productivity, reduce waste, and streamline operations

• Sales and Revenue Growth: Implement innovative sales strategies, and drive incremental sales

through effective leadership.

• Leadership and Strategic Oversight: Develop strategic plans, monitor performance metrics, mentor

General Managers, build pipeline of talent, and foster a culture of excellence.

• Team Development and Support: Recruit, onboard, and train management teams, provide coaching

and feedback, and resolve personnel issues.

• Build Relationships with Key vendors: Building and maintaining relationships with suppliers, vendors,

and other external partners to negotiate favorable terms and ensure supply chain efficiency

• Health and Safety: Ensuring that health and safety regulations are followed to provide a safe working

environment for employees

Required Qualifications:

• Bachelor's Degree preferred

• 5 years of experience in multi-unit management leadership in a full-service restaurant company

(casual, upscale casual, or fine dining).

• Holidays are required, except for Thanksgiving Day, Christmas Day, and Easter

• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.

• Proven track record in driving sales growth and achieving KPIs.

• Strong financial acumen and proficiency in POS and corporate software systems.

• Excellent interpersonal communication, critical thinking, and emotional intelligence.

• Prior experience in opening restaurants is strongly preferred.

Working Conditions:

• Ability to stand, walk, and perform physical tasks for extended periods.

• 80% in the restaurants, 20% in support / corporate office

• Weekend availability required

Job Type: Full-time 45-50 hr/week

Benefits:

• Dental insurance

• Employee discount

• Semi-flexible schedule

• Health insurance

• Paid time off

• Paid training

• Vision insurance