What are the responsibilities and job description for the Resident Service Coordinator position at The Caleb Group?
The Caleb Group is hiring a part time Resident Service Coordinator to serve two affordable housing communities in Lowell, MA. The Resident Service Coordinator connects residents to services that are available in the general community and oversees programming at the site. These properties have a large Hispanic population which makes being bilingual a requirement of this position.
Responsibilities include:
- Establish relationships with local organizations, charities, agencies and service providers who can provide direct services to residents. Outside services might include home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
- Create and oversee a yearly on site program plan and budget.
- Working as a member of the property management team, follow up on referrals from other staff regarding tenant issues and concerns.
- Work with property manager and maintenance to assist residents in crisis situations or difficult situations.
- Maintain resident confidentiality and comply with code of ethics.
Skills include:
- Demonstrated knowledge of area community services, program planning and implementation.
- Proven experience in service management, including problem solving and advocacy.
- Experience with families and senior citizens and working with a diverse population.
- Professional in behavior and appearance.
- Energetic, enthusiastic, and outgoing team player.
- Must be computer literate and be able to produce clearly written files, reports, emails and newsletters.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to this ad. Pre-employment background check required. EOE
MISSION
The Caleb Group provides secure, affordable homes and builds stable communities that offer diverse populations the tools and resources to empower individuals to make positive changes in their lives.
We are a nonprofit affordable housing organization based in Lynn, MA with communities in Maine, New Hampshire, Massachusetts and Connecticut. We own, manage or partner in the operation of over 2,000 affordable units housing over 4,000 residents. The Caleb Group provides resident services at all our properties to provide our residents with resources they can use to stabilize and thrive.
Job Type: Part-time
Pay: $21.00 - $23.00 per hour
Expected hours: 28 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $21 - $23
