Community Service Specialist I (CSS I)

Job Summary

Under general supervision of the Administrative Sergeant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions.  The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community. 

Department Summary

Under the administration of the Assistant Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.

The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. 

Key Qualifications

• Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
• Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
• Assist in the education, intervention, and enforcement of campus policies and regulations.

Education and Experience

• High school diploma or equivalent and three months of related experience. 

Licenses, Certificates, Credentials:

• Possession of a valid Driver’s License or the ability to obtain one by the date of hire.
• Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
• Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.

Salary and Benefits

Anticipated Hiring Range: $44,160 - $57,756 annually

Classification Range: $44,160 - $63,720 annually

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.