What are the responsibilities and job description for the Customer Service Manager - Call Center - Professional Development... position at The Call Center Network, LLC?
Customer Service Manager - Call Center - Professional Development...
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Responsibilities
- Coaching and managing a team of CSR's
- Improving call center performance metrics
- Implementing processes to enhance customer experience
- Driving revenue through appointment setting and new membership plans
Qualifications
Key Skills Needed
Job summary : Customer Service Manager - Call Center position. Join our high caliber team at The Call Center Network... Develop indispensable skills and grow your career.
Job seniority : mid-to-senior level
J-18808-Ljbffr