What are the responsibilities and job description for the Licensed Insurance Customer Service Supervisor position at The Cambridge Insurance Agency?
About Us:
The Cambridge Insurance Agency, Inc. is a trusted provider of insurance solutions, dedicated to offering exceptional service and support to clients. We are seeking an experienced Insurance Customer Service Supervisor to lead our customer service team, ensuring efficiency, compliance, and outstanding client interactions.
Position Overview:
The Insurance Customer Service Supervisor will oversee the daily operations of the customer service team, ensuring high-quality client support and adherence to industry regulations. This role requires strong leadership skills, in-depth insurance knowledge, and a commitment to improving customer satisfaction. The ideal candidate will have a valid 4-40, 2-20, or equivalent insurance license, a minimum of three (3) years of experience, and the ability to manage a team effectively.
