What are the responsibilities and job description for the Front Desk/Sales position at The Camp Transformation Center Elk Grove?
The Camp Transformation Center
COMPANY OVERVIEW:
The Camp's program consists of group fitness training with dynamic interval workouts, nutrition and supplement plans, highly qualified certified trainers, and a ton of positive emotional support. The Camp is a community of people who will treat you like family. For more information, visit www.thecamptc.com.
POSITION:
The Front desk sales associate interacts daily with members, incoming inquiries from potential new clients, and provides excellent customer service that ties in with our Culture Blueprint every day!
DUTIES:
- Check members and guests into club with enthusiasm and high-energy
- Greet and connect with every guest and member in a positive and friendly manner
- Deliver excellent customer service to all club guests
- Professionally present company programs and products to guests and prospects
- Implement sales process to book appointments and generate membership sales. This includes conducting sales follow up calls, texts, emails, etc.
- Conduct studio tours with new guests while building rapport
- Sell memberships, specialty programs, supplements, and apparel
- Answer all incoming phone calls and obtain appropriate information or take messages
- Data entry and inventory check/restocking
- Maintain cleanliness and organization of the club
- Help disinfect/sanitize equipment
- Any other duties as assigned
REQUIREMENTS AND SKILLS NEEDED:
- Strong customer service skills
- CPR/AED certified
- Customer service experience preferred
- Strong oral and written communication skills
- Confidence in generating personal sales and conducting sales follow ups
- Ability to help drive our revenue streams: memberships, supplements, and specialty programs
- Complete administrative work consistently and accurately
- Must be fluent in English and have excellent communication skills
- Carry strong interpersonal skills in person, on the telephone and via email
- Ability to build positive relationships and rapport with members and staff
- Proficient with social media (Instagram, TikTok, and Facebook) posting
- Conversational Spanish proficiency preferred
COMPENSATION & BENEFITS:
Free membership for employee
Potential growth within studio
Job Types: Full-time, Part-time
Pay: $16.50 - $17.50 per hour
Expected hours: 24 – 34 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $17 - $18