What are the responsibilities and job description for the Front Desk Receptionist position at THE CAMP TRANSFORMATION CENTER?
THE CAMP CHINO TC
COMPANY OVERVIEW
The Camp Transformation Center is a radically different type of gym. We realized that while everyone knows what it takes to lose weight – eat healthier and work out more – millions of people struggle to get results. They believe that in this era of skyrocketing obesity, there is a better way to help the massively undeserved audience.
The Camp's program consists of group training with dynamic interval workouts, nutrition and supplement plans, highly qualified trainers, and a ton of positive emotional support. The Camp is a community of people who will treat you like family. For more information, visit www.thecamptc.com.
POSITION:
The Sales Associate (front desk) interacts daily with members, incoming inquiries from potential new clients, and provides excellent customer service that ties in with our Culture Blueprint everyday!
DUTIES
- Check members and guests into club with enthusiasm and high-energy
- Greet and connect with every guest and member in a positive and friendly manner
- Deliver excellent customer service to all club guests
- Professionally present company programs and products to guests and prospects
- Implement sales process to book appointments and generate membership sales. This includes conducting sales follow up calls, texts, emails, etc.
- Conduct studio tours with new guests while building rapport
- Sell memberships, challenges, supplements, and apparel
- Answer all incoming phone calls and obtain appropriate information or take messages
- Data entry and inventory check/restocking
- Maintain cleanliness and organization of the club
- Help disinfect/sanitize equipment
- Any other duties as assigned
REQUIREMENTS:
- CPR/AED certified
- Sales experience preferred
- Bilingual
- Strong customer service skills
- Strong oral and written communication skills
- Confidence in generating personal sales and conducting sales follow ups
- Ability to help drive our revenue streams: memberships, supplements, and challenges
- Complete administrative work consistently and accurately
- Must be fluent in English and have excellent communication skills
- Carry strong interpersonal skills in person, on the telephone and via email
- Ability to build positive relationships and rapport with members and staff
COMPENSATION & BENEFITS:
- This position offers a very competitive hourly wage
- Commission paid on sales
- Potential growth within studio such as director positions
Job Types: Full-time, Contract
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Fitness Industry: 1 year (Required)
- Sales: 1 year (Preferred)
Language:
- Spanish (Required)
License/Certification:
- CPR & AED Certification (Required)
Work Location: In person
Salary : $16 - $18
