What are the responsibilities and job description for the PM Front Office Manager position at The Campbell House Lexington?
If you're a people-first leader who thrives on creating memorable guest experiences, we’d love to have you on our team. Apply today and take the next step in your hospitality career!
Perks
Comprehensive benefits package (Medical, Dental, and Vision) Options; 401(K) with Guaranteed Match and generous paid time off (vacation, personal, holidays)!
Who This Job Will Appeal To:
A dynamic leader with a passion for hospitality! If you love creating exceptional guest experiences, thrive in a fast-paced environment, and enjoy leading a team with energy and enthusiasm, this is the perfect opportunity for you. Join a company that truly values its associates and fosters a culture of growth and recognition!
What You’ll Be Doing:
As our PM Front Office Manager, you’ll be the driving force behind a smooth and welcoming front desk operation. Your leadership will inspire and empower your team to deliver outstanding service, ensuring every guest feels at home from the moment they arrive. Key responsibilities include:
- Overseeing the daily operations of the front office team, ensuring exceptional guest service at all times.
- Scheduling, training, and developing staff while fostering a positive and team-oriented work environment.
- Conducting regular inspections of the front office and public areas to maintain a warm and inviting atmosphere.
- Collaborating with hotel leadership to optimize revenue, maximize occupancy, and enhance the guest experience.
- Serving as Manager on Duty, stepping in to handle guest concerns with professionalism and care.
- Performing additional duties as needed to support the hotel's success.
What We’re Looking For:
- A hands-on leader with a passion for hospitality and guest satisfaction.
- Strong problem-solving skills and the ability to make quick, effective decisions.
- Excellent communication and interpersonal skills.
- Ability to work evenings, weekends, and holidays as needed.
- Comfortable standing for extended periods and lifting up to 10 pounds occasionally.
Education & Experience:
- Bachelor’s degree in Hospitality, Business, or a related field (or equivalent work experience).
- 1–2 years of leadership experience in hotel front office operations.
Why You’ll Love Working With Us:
At HVMG, we’re all about growth, opportunity, and recognition. We invest in our associates and provide a workplace where your contributions truly matter! Enjoy:
- Career growth & advancement opportunities across HVMG’s portfolio.
- Flexible full-time schedules to fit your lifestyle.
- Early access to earned wages – get up to 40% of your pay before payday with PayActive!
- Paid Time Off (PTO) & Paid Holidays to recharge and relax.
- Full healthcare benefits (medical, dental, and vision coverage).
- 401k with a guaranteed 4% match – no vesting required!
- Exclusive hotel, dining, and travel discounts & perks.
If you're a people-first leader who thrives on creating memorable guest experiences, we’d love to have you on our team. Apply today and take the next step in your hospitality career!
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
