What are the responsibilities and job description for the Clinic Supervisor position at The Cancer & Hematology Centers?
Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.
We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.
Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Position Overview:
The Clinic Supervisor plans, organizes, evaluates, and manages all operational functions of site. Will ensure financial accountability, productivity, efficiency, and quality care delivery. Requires collaboration with leadership and team members to provide positive patient and staff outcomes. Along with management, responsible for enhancing corporate relationships with hospital systems and referring offices.
Desired/Required Qualifications:
Education:
Bachelor’s Degree in healthcare related field required.
Specific skills & abilities:
Minimum of (2) years healthcare/practice management experience preferred.
Experience in oncology setting preferred.
Primary Duties and Responsibilities
1. Day-to-day accountability for the delivery of quality services. Routinely apply and ensure adherence to policies and procedures. Identify, analyze, and resolve work problems associated with personnel, workflow, site inconsistencies, technology, or equipment to provide quality patient care and cost containment.
2. Assist in organization and quality care improvement by identifying, researching, and proposing change that has a positive effect on outcomes and profitability.
3. Engage and collaborate with staff, other departments, key personnel, and outside customers. Collaborate and communicate across teams to expedite patient flow and treatment. Handle complaints and disputes.
4. Contribute to strategic planning of department. Partner with the reimbursement and finance team to manage and enhance revenue cycle strategies.
5. Assume accountability for employee interviewing, selection, retention, support and encouragement of staff. Manage employee staffing, balancing workloads and assignments to obtain the most effective performance from all personnel.
6. Partners with the nursing leadership and other department leaders to identify, analyze and resolve issues influencing care delivery.
7. All other duties as assigned.
