Demo

Retail Pharmacy Technician

The Cancer & Hematology Centers
Grand Rapids, MI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/28/2025

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.


We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Position Overview:

The Pharmacy Technician – Retail dispenses prescription drugs to patients under the supervision of the pharmacist in charge. Provide quality patient care and excellent customer service. Follow departmental procedures with regard to inventory control, claims submission and other administrative tasks. This position has a dual report to the Retail Business Manager and Site Pharmacist.

* This position will be working Monday to Friday (8:30am to 5:00pm) at our LHCP location.*

Desired/Required Qualifications:

Education:

  • High School Diploma, some college preferred. Pharmacy Technician Certification required.

Specific skills & abilities:

  • Retail pharmacy, claim reconciliation or accounting background helpful.

Primary Duties and Responsibilities:

1. Input customer and prescription data into pharmacy computer system. Create prescription labels, accurately retrieve medication for dispensing, and place medication into prescription containers, done under supervision of pharmacist and in accordance with local and federal law.

2. Ensure excellent customer service in the Retail Pharmacy department.

3. Inventory control and accurate handling of pharmaceuticals, packing slips and invoices.

4. Handle telephone inquiries, and assist in resolving issues and complaints in a timely manner.

5. Ensure claims are properly filed in the QS-1 NRx environment. Enter customer purchases into Point-of-Sale system.

6. Accept telephone prescriptions and refills from physician offices as well as written prescriptions from patients. Complete paperwork related to filling prescriptions.

7. All other duties as assigned.

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