What are the responsibilities and job description for the Host/Hostess position at The Candle Bar?
Job Overview:
We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. Your primary responsibility will be to greet and seat guests, manage reservations, and ensure a smooth flow of guests in our establishment.
Responsibilities:
- Warmly greet guests upon arrival and seat them in a timely and courteous manner
- Assist in managing reservations and coordinating seating arrangements
- Provide guests with menus, make recommendations, and answer any inquiries about the menu items
- Upsell additional menu items or specials to enhance the guest experience
- Ensure timely delivery of food and beverages to tables
- Monitor guest satisfaction by checking on tables regularly and addressing any issues or concerns promptly
- Process payments accurately and handle cash transactions efficiently
- Collaborate with the restaurant staff to ensure seamless operations
- Maintain cleanliness and organization of the dining area to create a pleasant environment for guests
Qualifications:
- Previous experience in food service or hospitality is preferred
- Excellent communication skills to interact effectively with guests and team members
- Strong customer service skills with a focus on guest relations
- Familiarity with POS systems, preferably Aloha POS, is advantageous
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Knowledge of restaurant operations and customer service principles
- Ability to multitask and prioritize tasks effectively
Join our team as a Host/Host and be part of creating memorable dining experiences for our guests. Your dedication to providing exceptional service will contribute to the success of our restaurant. We welcome individuals who are passionate about hospitality and eager to deliver top-notch service.
Job Type: Part-time
Pay: $10.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $10