What are the responsibilities and job description for the Non-Invasive Administrative Assistant position at The Cardiac and Vascular Institute?
THE CARDIAC AND VASCULAR INSTITUTE is a cardiology practice in Gainesville FL. We are passionate about providing the highest quality cardiovascular care to the people of North Central Florida. We are seeking a NON-INVASIVE ADMIN ASSISTANT to join our team. The job is located in zip code 32605.
JOB TITLE: Non-Invasive Admin Assistant
SUMMARY: Responsible for administrative functions for Non-Invasive Services
REPORTS TO: Clinical Services Director
FLSA STATUS: Non-exempt
ESSENTIAL FUNCTIONS:
Responsible for administrative functions to include:
- Contact patients daily to confirm and provide instructions for scheduled exams
- Schedule and/or re-schedule patient appointments according to established protocols
- Answer incoming calls to the department
- Provides normal test results to patients according to established protocols
- Provides reception services at the nuclear desk by checking in patients for their exam; verifying patient demographics, insurance and collecting co-pays and deductibles as indicated by the billing department.
- Verify patient’s insurance, obtain copay, calculate amount due, notify patient of out of pocket responsibility and collect payment due on the day of exam
- File patient documents into patient charts
- Works collaboratively with all team members and departments to ensure timely and efficient patient care
- Maintains patient confidentiality and privacy
- Other duties as assigned
EDUCATION: High school diploma or GED.
EXPERIENCE: Previous clerical and/ or administrative experience in a medical office setting is preferred.
REQUIREMENTS: Basic knowledge of electronic medical records retrieval system, computers and the Internet. Perform multiple tasks timely and efficiently to meet deadlines. Communicate effectively, efficiently and professionally.
SKILLS AND ABILITIES:
- Communicate timely and effectively
- Collaborate well with others
- Interact with patients, family members, and staff with professionalism, compassion and respect
- Demonstrate adaptability / flexibility and respond to changing demands
- Plan, organize and prioritize work
ENVIRONMENTAL / WORKING CONDITIONS: Work is performed in an office environment. Involves frequent contact with staff, patients, and the public. Work may be stressful at times. Contact may involve dealing with angry or upset people.
PHYSICAL/MENTAL DEMANDS: Variety of standing, sitting, walking. Able to lift as required. Work may require hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Manual dexterity for using a calculator or computer keyboard.
DISCLAIMER: This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.