Administrator - Hospice - Houston

Description

Come join our growing team! The Care Team Hospice is looking for a Full-Time Administrator in Houston, TX. We specialize in providing Hospice care in the home and facilities. If you are looking for a new and exciting opportunity, we encourage you to apply today. A member of the recruiting team will be in contact with you to discuss this opportunity in more detail if you meet the qualifications for the role. At the Care Team, we offer:

• Engaging company culture
• Competitive compensation and excellent benefits
• 401k with company match
• Growth from within through training, supportive leadership, and collaboration with the best of the best in your field
• Independence, autonomy, and flexibility!
• Innovation and industry-leading systems and technology

KEY JOB RESPONSIBILITIES: This role oversees the dynamic interdisciplinary team and works closely with leadership to ensure compliance and excellent patient care. Key responsibilities involve budgetary, management, leading the activities of the team, providing clinical direction, and ensuring compliant growth and profitability. Drives teamwork, leads by example, and has a focus on quality care.

• Oversees office and clinical services
• Ensures timely billing
• Processes assigned HCHB workflow
• Assists with case conference
• Reviews and approves F2F encounters
• Processes client occurrences and infection control reports
• Educates field staff for quality documentation
• Reviews branch KPIs and operational reports and take appropriate action
• Other branch related duties as assigned
• Follow-up Regarding Delay in processing
• Follow-up Regarding Delay in Assigning
• Observes confidentiality and safeguards all patient related information.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Works with RDO in identifying budgetary requirements and determining appropriate use of allocations.
• Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
• Is normally available at all times during and after operation hours, may designate a qualified temporary replacement if he/she will not be available.
• Ensures compliance with federal, state, and local rules, accreditation standards and Hospice policies in all patient care aspects of the Hospice.
• Addresses and corrects all patient concerns.

Professional Experience & Qualifications

Industry experience

• Ability to work independently, make accurate, and at times, quick judgments. Ability to supervise others appropriately. Ability to respond appropriately to crisis outside of a hospital setting. Acceptance of and adaptability to different social, racial, cultural and religious modes.
• Minimum of 5 years of supervisory administrative experience in hospice.
• Expertise and hospice and/or Home Health (As applicable) background for multiple sites preferred.
• Knowledge of guidelines governing agencies.
• Minimum 2 years of experience as a Registered Nurse, preferred.
• Active patient contact within past three years, preferred.
• Optimizes the capital structure and support strategic initiatives.
• Ensures compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety and emergency management.
• Ensures compliance with policies and procedures regarding infection prevention, control, standard precautions, and infection identification reporting.
• Always maintains patient confidentiality, including all HIPAA regulations.

Strategic and Operational Insight

• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses.
• Assists in The Care Teams development of goals. Develops, recommends and administers policies and procedures.
• Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel.

Director Expertise

• Maintains current knowledge and ensures compliance with all applicable standards, rules and regulations.
• Provides effective staff management that includes opportunities for development, training and feedback to promote high morale and ensure clinician needs are met.
• Provides guidance and counseling to Clinical Team Leads to assist them in continually improving all aspects of Agency, provided through The Care Team personnel.
• Manages clinical teams and planning as well as developing skills and techniques in evaluating the performance of clinicians.
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Develops, implements and evaluates the orientation program for new personnel. Responsible for orientation of new personnel, directly or delegated.
• Assists Administrator in establishing the responsibilities and qualifications for clinical positions.
• Submits requisitions for vacant or additional headcount positions and conducts candidate interviews prior to making the request to hire to the recruiting team.
• Approves direct report time cards.
• Conducts Personnel Discussions as needed when performance issues are present and works with HR to document and resolve.
• Assists Administrator in developing clinical policies and procedures for the delivery of patient services.
• Incorporates QA and QAPI principles into clinical service delivery.
• Participates in program planning, identifying new program areas, establishing policies and procedures related to service delivery and evaluation of hospice programs.

Regulatory Requirements

• Licensed or registered in the state of employment.
• Must pass a criminal background check & MVR check.
• Completed health statement acknowledging ability to perform the duties of the position.
• Valid state driver's license.
• Proof of current automobile insurance.
• Current CPR card; Online CPR certification accepted; Hands-on CPR certification preferred.
• TB testing per agency policy; (1 or 2 step TB skin test within 12 months of hire & annual TB symptom screening thereafter)

EDUCATION:

• Registered Nurse with current license in the state of employment in good standing with the State Board.
• Associate's degree in nursing from an accredited program.