What are the responsibilities and job description for the Medical Front Desk Receptionist position at The Carithers Pediatric Group?
Job Responsibilities
CHECK IN
- Greet patients making eye contact and with a smile.
- Upon arrival acknowledge the patient in Phreesia Check In System
- Verify identification and PHI authorization
Verify and update all demographic information
Verify and update insurance information
Chart
APPOINTMENTS
- Retrieve messages and return calls for well appointments.
- Schedule appointments for patients upon leaving the office.
- Confirm double and complex appointments for the next business day.
- CHECK OUT
Data Entry:
- Check to see that vaccines were or were not given if there for a checkup.
- Check with doctor if unsure about vaccines given.
- Add diagnosis if more than one checked on the fee slip.
- Accurately enter charges in correct patient’s encounter.
- Make sure vaccines are keyed correctly (VFC or regular vaccines) with the appropriate administrative codes.
- Enter no show, forms and medical record charges.
WORK HOURS
- All front desk staff is expected to clock in no sooner than five minutes before their shift begins.
- All front desk staff is expected to work the front desk late shift as needed.
- In addition, once trained all front desk employees are expected to work a Weekend/ Holiday rotation.
- Qualifications
Experience and Education:
High school diploma or equivalent or trade school certification assistant program. A multitask professional with prior experience in performing front office activities in a pediatric setting preferred.
Knowledge
Basic medical front office procedures and extensive understanding of medical insurance and patient confidentiality regulation along with good computer skills.
Abilities
Establish and maintain cooperative relationships with staff members and create a responsive caring environment for patients; make eye contact; respond promptly parents, patients and physicians needs; exercise independent judgment; perform functions that consistently fall within the legal boundaries of profession.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $18