What are the responsibilities and job description for the HOST/HOSTESS - FULL TIME position at The Carolina Inn?
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.
We offer excellent benefits:
- 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
- Medical, Prescription, Dental and Vision Insurance after 30 days of employment
- 401K with company match
- Paid Vacation, sick days, new child leave and personal day
- Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
- Tuition Reimbursement
- 50% discount in Crossroads
- 40% discount in gift shop (exception: jewelry, UNC items, alcohol)
- Employee Stock Purchase Plan
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications
Responsibilities:
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special Guest needs and requests
- Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the stand).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
Requirements:
- Must be able to clearly communicate Guests’ needs to servers, bussers, managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- Must be able to reach, bend, stoop and wipe
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt. For immediate consideration for this hostess job, Click Apply Now and complete an application for the Greeter position on the Hyatt Careers Site!
