Associate Dean of Undergraduate Admission

Posting Title

Overview

Focusing on the recruitment and admission efforts of prospective students and ultimately contributing to enrollment by operating as the lead administrator for the University’s CRM application, this position serves the Office of Undergraduate Admission, reporting to the dean.  The Associate Dean will serve a direct supervisory role to several staff members and serve a larger role of overall staff management in the dean’s stead.   

Responsibilities

• Lead and oversee the CRM system (TargetX), supporting recruitment and event communications management, data integration, the application review process, and reporting.
• Serve as lead contact for the admission counseling staff with the executive director of enrollment systems and operations and with the Technology Services Department.
• Serve as an internal consultant and provide training and support of CRM system (TargetX) use for the Admission Office and other stakeholders.
• Accurately communicate the programs and educational opportunities available at Catholic University to prospective students, parents, and high school counselors.
• Serve as the primary CatholicU Admission  point of contact, evaluator and recruiter for a geographic territory.
• Travel for the purposes of recruitment, professional conferences, and high school workshops on college admission.
• Interview and counsel prospective students and maintain regular contact with prospects.
• Review applications for all deadlines to evaluate a student’s academic and personal attributes and assess their ability to succeed at the University.
• Work with offices and departments across campus to plan and coordinate prospective student events.
• Conduct information sessions an average of two times per week to increase visiting family’s knowledge base and interest in the University.
• Share basic financial aid information with families by means of fielding questions, offering suggestions, and clarifying merit and need-based  information.
• Work with administration and staff to develop understanding on the importance of diversity on campus and the challenges underrepresented students must navigate in the admission process and beyond. 

Qualifications

Bachelor’s Degree required and five (5) to eight (8) years of experience in admission, higher education, or school-based college counseling, working with admission processes, and recruitment of students, or counseling students through the college search and selection process on the high school side. Experience with a higher education CRM required (TargetX or Slate). Must have strong customer service ethic and excellent communication skills, both verbal and written required.  Strong organizational and interpersonal skills, diplomacy, and familiarity with working individually as well as in a team setting.

TargetX or Slate, Microsoft Office Access, Outlook, Excel, PowerPoint. PeopleSoft experience a plus. 

Possession of current and valid U.S. driver’s license appropriate to the type of university vehicle and an acceptable Motor Vehicle Driving Record (MVR) as stipulated in the Vehicle Guidelines and Procedures Manual administered through the Office of Environmental Health and Safety.  Annual clearance of MVR check through the Office of Environmental Health and Safety. Master’s degree a plus.