Senior Associate Dean of Graduate Admission

Posting Title

Overview

On behalf of the Dean of Graduate Admission, the Sr. Associate Dean supervises US and International Admission operations and assists in the planning and execution of the annual recruitment and admission strategy.  The Sr. Associate Dean will serve a direct supervisory role to staff members and serve a larger role of overall staff management in the dean’s stead.

Responsibilities

• Reviews and evaluates applications for admission for compliance with academic standards and determines admissibility.
• Coordinates and monitors the flow of applications. Resolves issues and stays abreast of changing protocols.
• Makes recommendations and keeps informed regarding policies and procedures governing admission from the university’s schools.
• Serve in a leadership role for the Office of Graduate Admission in the absence of the dean.
• Serve in a leadership role in the use of the CRM (TargetX) supporting application review and reporting.
• Supervises graduate admission representatives and student workers.
• Provided training and frequent feedback to new staff members.
• Performs office management duties, directs the workflow, plans, organizes and sets priorities on work.
• Travel for the purposes of recruitment, professional conferences and other
• Assist with planning and executing recruitment activities and events.  Develop communication plans, procedures and process that aid in the implementation of strategic activities.
• Interact with program directors to ensure superior customer service to prospects, applicants and enrolled students.
• Complete various other projects and duties as assigned.

Qualifications

Master’s  Degree required with five (5) to ten (10) years experience in higher education admission with minimum of 2 year supervisory experience.

Experience in a fast-paced environment with strong attention to detail.

Excellent interpersonal and team skills and the ability to effectively and positively interact with a diverse range of people; experience in or potential to work in a culturally diverse work environment.  Superior written and verbal communication as well as presentation skills.

Experience working with databases (Salesforce, Target-X), financial reporting, and data management systems is preferred, but not required.

Impeccable judgment and discretion in dealing with issues pertaining to confidentiality.

Customer service oriented.

Microsoft Office Access, Outlook, Excel, PowerPoint. PeopleSoft experience a plus. 

Possession of current and valid U.S. driver’s license appropriate to the type of university vehicle and an acceptable Motor Vehicle Driving Record (MVR) as stipulated in the Vehicle Guidelines and Procedures Manual administered through the Office of Environmental Health and Safety.  Annual clearance of MVR check through the Office of Environmental Health and Safety.