What are the responsibilities and job description for the Quality Control Manager position at The Cavco Family of Companies?
ABOUT THE ROLE
The quality control group monitors, supports, and influences the design, configurations, and actual construction necessary to guide our design and production teams to manufacture high quality industry leading homes and components for our customers in accordance with regulatory requirements.
The quality control manager oversees the setting of quality expectations and job performance requirements for the construction of homes in accordance with HUD regulations and engineering team designs as well as the validation that those expectations are carried out and evident in homes ready for sale. The quality control manager retains complete accountability for execution and continuous improvement of the quality control process across the production environment through indirect guidance and facilitation. He / she is accountable for process documentation, reengineering suggestions, quality assurance, quality control staffing, production staffing suggestions, metrics, controls, risk identification, and service level expectation setting.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Works in a safe manner following all safety policies while performing job duties.
- Undertakes to maintain a safe and healthy work environment for all employees by proactively identifying any safety standards, procedures, or regulations that are not optimally addressed. Maintains open communication with the plant general manager, production manager, and operations manager regarding safety concerns.
- Oversees all quality control and HUD regulatory code programs for the plant. Assures homes are complete in the proper station or that proper procedures for deviating work are being followed. Assures home is clean, damage free, and in full HUD compliance before a label is installed.
- Assembles cost control and statistical data.
- Develops approaches for ensuring output of high quality product or service.
- Communicates TQM programs to employees and coordinates training of employees in TQM.
- Administers rewards programs that support TQM.
- Approves process specification and design standards.
- Prepares and controls departmental annual budget.
- May review or supervise development of material selection standards.
- Assures that all required approvals, manufacturer's instructions, job performance requirements, and any other documentation or guides necessary to build products is available. When missing, facilitates development of the necessary guidance working with design, engineering, and production leaders.
- Strategically manages and supervises quality control workforce including hiring, firing, advancement, promotion, and other changes of status of quality control team members.
- Assists with training and educating production supervisors and line assemblers to build to all requirements.
- Performs and / or oversees daily audits of different departments assuring compliance with code and quality requirements.
- Identifies root cause of repetitive problems in production, assists departments with identifying remediation actions, and continuously checks production until satisfied that the production issue is resolved.
- Works with service to follow up on problems reported from sold units and assure resolution of those problems.
- Works collaboratively with production manager, production supervisors, team leads, and line assemblers to discuss inspection results and provides guidance as needed.
- Ensures documentation of inspection results.
- Maintains a good attendance record and proactively communicates and coordinates with supervisors regarding attendance.
- Performs various other job duties as assigned and needed.
MINIMUM QUALIFICATIONS
