What are the responsibilities and job description for the Support Staff/Medical Records Clerk position at The Center for Family Services of Palm Beach County, Inc.?
We are seeking a dedicated and compassionate receptionist to join our team. As a frontline staff member, you will provide a welcoming environment for our clients while maintaining professionalism and confidentiality. This position requires a kind disposition and the ability to multi-task in a busy healthcare office setting.
Benefits include:
This is a full-time, hourly position starting at $15.50 per hour. The role includes a comprehensive benefits package, featuring medical, dental, and vision coverage. Additional benefits include 401k options and life insurance availability.
Key Responsibilities:
We are seeking a motivated and organized individual to join our team. In this role, you will be responsible for greeting clients and visitors, answering phone calls, and assisting with appointment scheduling and client inquiries. You will also update client information, maintain accurate medical and other records, and process payments. Other key tasks include managing office responsibilities such as voicemail retrieval, document completion, and intake data entry. Additionally, you will assist with client intake processes, insurance billing, and community outreach as needed, while ensuring HIPAA compliance and maintaining confidentiality in all client interactions and documentation.
Qualifications:
- 3 years' experience as a receptionist in healthcare or a related field, or a relevant college degree.
- Fluency in both English and Spanish.
- Strong organizational, communication, and problem-solving skills.
- Proficiency in MS Office, Excel, and scheduling software.
- Able to work in-office Monday & Wednesday 11am-8pm Tuesday & Thursday 9am-6pm and Friday 8:30am-4pm
Become part of our mission-driven team and help drive positive change in the community. Apply today!
The Center for Family Services does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Employee Policy and Procedure Manual. The organization will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA).
Salary : $16
