Director of Enterprise Resource Planning

Position Summary

The Director of Enterprise Resource Planning will report to the Controller and will serve to support increased capacity with financial systems and enhance utilization of financial software and related fiscal management tools and processes. This position will be responsible for evolving current processes including financial reporting and general ledger integrations, accounts payable and banking synchronization, accounts receivable and billing systems, payroll service systems and general ledger interface, budgeting and forecasting, and development and augmentation of SAGE reporting functions.

Essential Job Responsibilities

• Evaluate existing reporting tools for identifying utilization and other alternatives available within SAGE Intacct financial software modules.
• Provide support with development and configuration of new payroll service platform to ensure information tracking and reporting is aligned with SAGE general ledger business rules and chart of accounts structure.
• Assist Accounts Receivable team members with training and building efficiencies with revenue management tasks and information reporting to establish consistency with monthly closing procedures with Millin Pro and best practices
• Provide direct support to the Controller with various tasks relative to any planned or new initiatives for creating procedural efficiencies.
• Partner with the Finance/Accounting and IT functions to define system enhancements including break/fixes, minor enhancements, and larger capital projects
• Design, build and run financial reporting inside Sage Intacct with the input of the Director of FP&A
• Lead configuration and administration of Sage Intacct and associated components/add-ons
• Create and maintain users, roles, permissions, centers and perform updates, integration and configurations
• Develop, test, document, and deploy customizations, custom objects, third-party tools, and new system functionality based on evolving business needs
• Develop and implement basic Sage Intacct solutions to address business requirements and automate processes
• Collaborate with developers and consultants on more complex Sage Intacct implementations, providing business context and requirements
• Stay current on upcoming releases and communicate changes/enhancements to the business
• Act as the technical liaison for third-party vendors (Sage Intacct, Millin Pro, UKG, Floqast, Bills.com and etc.)
• Customize Sage Intacct fields, form layouts, record types, workflows, reports and dashboards
• Research, analyze, and improve performance and stability
• Develop and implement policies, procedures and guidelines to ensure data integrity
• Be able to understand, articulate, and document needed customization, reports and capabilities
• Take a hands-on approach to troubleshooting
• You're a systems thinker—you have a proven track record of turning processes that lack structure into effective, scalable systems

Education and Experience Requirements

• Bachelor's Degree preferred
• 4 years of related work experience administering enterprise systems
• 2 years of experience as a Sage Intacct Administrator or Consultant, experience implementing Sage Intacct and other payroll or accounts payable modules is a plus

Competencies

• Project coordination and leadership: Demonstrates a proven ability to coordinate and lead technical projects, drive change, and implement process improvements to enhance efficiency.
• Strategic problem-solving and efficiency: Effectively presents and articulates strategies to improve operational efficiency and resolve challenges, ensuring optimal outcomes.
• Strong communication and active listening skills: Exhibits exceptional verbal and written communication abilities, actively engaging in discussions and fostering clear, professional interactions.
• Extensive experience in Finance, Accounting, IT, and Client Success: Brings over 10 years of expertise in these domains, including 5 years of direct people management experience within the Not-for-Profit Services sector.
• Effective time management and prioritization: Excels in managing multiple tasks under pressure, prioritizing responsibilities efficiently to meet deadlines and organizational goals.

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!

Salary

$130,000/year

Comprehensive Benefits Package offering medical/hospitalization, dental, vision.

Short- and Long-Term Disability

401(k) Retirement plan; generous time off benefits.

Tuition Reimbursement

Professional development opportunities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

CFS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, physical or mental disability, disability or veteran status, or any other category protected by applicable federal, state, or local laws.

Experience

• 4 year(s): Bachelor's Degree preferred 4 years of related work experience administering enterprise systems 2 years of experience as a Sage Intacct Administrator or Consultant, experience implementing Sage Intacct and other payroll or accounts payable modules is a plus

Education

• Bachelors or better in Business Administration or related field
• Bachelors or better in Accounting or related field