Mental Health Awareness Coordinator

GENERAL SUMMARY

The Mental Health Awareness Coordinator is responsible for regular and special project administrative support to Mental Health First Aid Outreach Specialist. The MHFA Coordinator provides advanced level customer service to internal and external customers by performing a variety of complex administrative support activities, which contribute to efficient office operations and require a thorough understanding of office procedures. Assignments range from teaching Mental Health First Aid Classes, after certification, answering phones, maintaining records, drafting materials, preparing documents for internal and external use, setting up MHFA Classes and coordinating packet pick-up for instructors, preparing instructor packets, tracking and follow-up, compiling information, and creating spreadsheets, to providing support for committees connected to The Center for Health Care Services Foundation business.

ESSENTIAL DUTIES & RESPONSIBILITIES

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Generates correspondence, reports, statements, minutes, and forms from verbal and/or written instruction utilizing Microsoft Office Suite software and general office equipment.
• Manages and maintains MHFA project documentation; receives, sorts, and prioritizes documents; assists MHFA Outreach Specialist with surveys and compilation of data received.
• Organizes and coordinates meetings, MHFA trainings, and creates all instructor class packets and coordinates packet pick up.
• Provides general office functions such as ordering office supplies, completing purchase orders, and archiving.
• Maintains databases and creates reports from them as assigned/requested.
• Gathers and compiles information and maintains documentation related to grants, contracts, proposals, etc.; consults with other CHCS Foundation staff as needed; monitors and calls attention to related key dates for annual and multiple year plans, projects, contracts, etc.
• Monitors and maintains licensing and certifications of instructor files; ensures applications, renewal letters, and fees are processed in a timely manner; develops and maintains tickler system and/or database for certification renewal; keeps information updated in HHSC SharePoint.
• Perform desktop publishing activities; receives and proofs material for business cards, letterhead, envelopes, brochures, and other printed material, and presents camera-ready documents to printer; prepares completed published documents for mailing and/or distribution.
• Supports CHCS Foundation staff with arranging for travel needs including airfare, lodging and car rentals and/or creating itineraries.
• Assists or provides back-up coverage for other areas within business unit, and other administrative positions as assigned.
• Analyzes relevant data for significant trends and stays current on best practices for behavioral health services and related health and social services as they affect the unit or CHCS Foundation operations.
• Regular reporting and presentations that includes integrating information from multiple sources, provides technical support to various groups as assigned, and provides MHFA information for board reporting.
• Attends seminars, training, conferences, and other meetings as assigned. Represents CHCS Foundation in a wide variety of local/regional meetings, work groups, committees, task forces and other venues as assigned.
• Attends and participates in staff meetings.
• Perform other duties and projects as assigned by the supervisor.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

• High School diploma or GED equivalency is required.
• Five (5) years’ experience as an administrative assistant. Alternatively, a combination of education, training and experience that would ensure the successful performance of the duties of the position.
• Proficient, at least intermediate skill level, with computer use and office applications (Microsoft Office products) commonly used or applied in this field/trade/position.
• Keyboarding/typing speed of 50 words per minute.

Licenses or Certifications

• None

Other Requirements

• Within the first year of employment, after completion of the first 6 months, become an Instructor in the Youth/Adult curriculum of MHFA when a local class is available.
• Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business.
• Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.

PREFERRED QUALIFICATIONS

• 2-year degree or Bachelors preferred
• Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed.
• Mental Health First Aid Training Certification

SUPERVISION

• Job has no responsibility for the direction or supervision of others.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Modern office procedures, methods and computer equipment.

Skilled in:

• Problem solving
• Effective analytical and research skills.
• Organization and time management.
• Performing a variety of duties, often changing from one task to another of a different nature.
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.
• Strong analytical, troubleshooting, and problem-solving skills.

Ability to:

• Ability to analyze data in clear, organized format and report out key findings.
• Accurately organize and maintain paper documents and electronic files.
• Effectively communicate, both verbally and in writing.
• Establish and maintain effective working relationships.
• Maintain the confidentiality of information and professional boundaries.
• Meet schedules and deadlines of the work.
• Understand and carry out oral and written directions.
• Work both independently and collaboratively.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.

Job Type: Full-time

Pay: $21.17 - $22.86 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Loan forgiveness
• Mileage reimbursement
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Addiction Medicine

Schedule:

• 8 hour shift
• Evenings as needed
• Weekends as needed

Work Location: In person

Salary : $21 - $23