What are the responsibilities and job description for the Clinic Supervisor position at The Center for Orthopedic and Research E?
Job Description
Job Description
- In consort with clinic leadership, coach and lead all staff to instill the organization’s mission, vision, and core values through education, demonstration, huddles, and results.
- Demonstrate outcomes as measured through established metrics and patient satisfaction surveys.
- Leads staff to efficiently direct patient flow throughout the clinic.
- Assist front office staff as needed with checking patients in and out of the clinic.
- Assists back office as needed with rooming patients and intake of medical history into EMR.
- Assists clinic leadership with the supervision of all clinic staff and is the primary contact person for all front and back-office staff.
- Assists with clinic operations and audits as assigned.
- Ensure that new hire staff is adequately trained and consistently following the applicable Standard Operating Procedures and Workflows.
- Shall lead ongoing quality monitoring of competencies of staff and assist in training and educations of all staff.
- Assists in coordinating employee evaluations and administering corrective actions.
- Assists with organizing and conducting regularly scheduled staff meetings.
- Interacts with patients and customers daily to resolve patient issues and concerns.
- Works in partnership with the providers and all staff to provide excellent customer service.
- Primarily responsible for assigning staffing, schedules, and workstations
- Primarily responsible for placing medical supply, medication, and office supply orders and oversight of inventory
management.
