What are the responsibilities and job description for the Front Office Representative for Rehab position at The Center for Orthopedic and Research E?
Job Description
Job Description
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :
- Greet visitors and patients upon their arrival
- Check patients in / out
- Establish and maintain demographics and insurance information
- Verify insurance eligibility
- Verify receipt of primary care physician referral for HMO plans
- Complete system documentation as it pertains to meaningful use
- Collect payments and co-payments for all services
- Follow end of day deposit processes
- Schedule mutually acceptable appointment times for patients and providers
- Schedule physical therapy, occupational therapy, custom orthosis, personal training, wellness testing, and massage therapy visits
- Follow appropriate procedure to obtain necessary authorizations and payments for services provided
- Check upcoming schedules to ensure that all appointments have authorizations, referrals and outstanding payment amounts
- Complete all “tasks” and orders in a timely manner
- Scan internal documents accurately into patient’s medical record
- Track supplies, including business cards and forms; inform administration when orders need to be placed
- Sign for and disburse incoming imaging, equipment and supplies
- Demonstrate courteous and helpfulness toward patients and their families
- Display flexibility in work schedule dependent on clinic needs
- Demonstrate responsible and reliable attendance based on work hours agreed upon and clinic needs
- Other duties as assigned
- Maintains strictest confidentiality in accordance with HIPAA compliance
- Willingness to learn new skills as department deems necessary
Education : High school diploma or equivalent
Certification / Licensure : Not required
Skills :
Physical Requirements :
