What are the responsibilities and job description for the Med Office Scheduler I - Call Center- Bilingual Spanish position at The Center for Orthopedic and Research E?
Job Description
Job Description
Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.
Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.
As Center for Bone & Joint Surgery of the palm Beaches continues to grow, we are looking for a Medical Office Scheduler (Call Center) Bilingual Spanish
ESSENTIAL FUNCTIONS
- Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
- Collect all pertinent demographic information, insurance information, and medical information.
- Utilizes scheduling tool and referral system to schedule patient appointments.
- Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
- Answer and resolve all incoming calls and requests in a timely and accurate manner.
- Communicate with supervisor and / or leads about potential patient concerns.
- Triage and relay necessary messages to appropriate staff members.
- Ensure strict confidentiality of all health records and member information.
- Meets HIPAA guidelines.
- Other duties as assigned
At Center for Bone & Joint Surgery, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following :
Salary : $43
